Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employees. JEREMY AND NEAL, YOU???RE THE BEST!!!!!Thank you for caring about Che???, Malia (her car) and I.
Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employee. JEREMY AND NEAL, YOU’RE THE BEST!!!!!Thank you for caring about Che’, Malia (her car) and I.
Scott George was extremely pleasant and professional to work with. He made this the easiest process to purchase a vehicle that I???ve ever been through. No games, no pressure had answers to all my questions.
We have bought 3 Toyota vans from Andy Skinner and he has always been excellent to work with!! This last time he worked on the finances to make it work for us on our payments. We love Andy and highly recommend him! Also we met Matt McGinnes and he was great also!! Butler is our go to for maintenance on our vehicles also!
This was my second time buying a car at Honda Fishers. I not only came back because I love Honda cars but also for the great customer service that I received from, Rick. Both of my cars that I have purchased have been from him. He is straight forward and will tell you the truth about the cars there. I trust him as my car salesman which speaks volumes on the type of guy he is. He made the process easy and painless both times I’ve purchased a car. I have no doubt that I will be back to purchase another vehicle from not only this facility but also from Rick.
Got a very nice car for a very nice price. This is my second Camry from Ed Martin Toyota and it probably won't be the last. My salesman, Fred Holmes is a big part of choosing Ed Martin as a dealership. He listens and helps make choosing a car stress free.
I worked with Mohamed to purchase my 2018 Toyota Camry all the way from Florida. Mohamed did an excellent job making sure my car buying experience was simple and hassle free.. I couldn???t ask for a better sales representative.. Thank you Mohamed for your assistance you were excellent..
Fred was a delight to work with. He provided great customer service, which included scheduling a time to test drive, a time to answer a few follow-up questions, and a time to make the purchase. Fred was friendly and made this car-buying experience a good one. Lindsey made the financing process simple and easy to follow, which made this step of the car-buying experience hassle-free. Overall, I was more than pleased with the experience that I had with Ed Martin Toyota for this purchase and would certainly recommend them to anyone in the market for a vehicle.
Mohamed talked to me before I came in and was ready when I got there. Showed me the vehicle and let me drive it on my own. When I got back I told him my price and I got it with minimal back and forth. They got me in and out as fast as they could! I noticed a strange noise the next morning but it was no problem. I dropped it off, was given a complimentary loaner, and the vehicle was fixed at no charge to me within 2 days. I'd recommend Mohamed Awad and Ed Martin Toyota to everyone looking for a new or used vehicle!
As we searched for a new Toyota, we found some dealers who brought the pressure, and then we found Ed Martin. We had a completely relaxed, no pressure experience. The sales team took time to explain options and incentives in a clear and simple way. And when we changed our mind, they were happy to accommodate and helped us find a deal on what we really wanted. We love our new car!
Justin, Nick, the GM, the receptionist, and the entire team were so helpful and nice when we were running a little behind from a delayed flight. They helped us get our car from service (after closing) and get on our way right before the 8:30pm closing buzzer!! Saved us from having to carpool to work, what a great experience and phenomenal customer service! 10/10 recommend!
Thanks for your help, thanks for all options grave me. I recommend 100%. Great service and attentions. Fast attention, kindness courtesy every time. Thanks for all.
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