Tony, the salesman was very relaxed and laid back. Felt no pressure to have to purchase vehicle at that time. He spent a lot of time with us going over vehicle to make sure we were comfortable with it. First time ever, in my vehicle buying experience did the OWNER come to thank us for purchasing one of his vehicles!!! Very pleased with whole experience!! Drove home to Indiana with the vehicle and was well worth the drive!!!
I was interested in a white avalon with black interior that was fully loaded. I saw that they had one in stock and called the day before to see if they still had it. They did, but when I came in the next day they told me it was sold the same day I called. I wasn???t happy because i drove almost an hour to come and pick it up. I spoke with a salesman named Keith and he apologized and promised to contact me if he gets a similar vehicle in. 3 days later he texted me letting me know they had a black on black Avalon in stock, also fully loaded. I drove out to see it, and it actually looked better in black. Keith and the sales manager (I believe his name was Dan) went through the details with me, and were able to work with me to get me the payment that I wanted. I appreciate their knowledge and assistance. I get compliments on the car everywhere I go. Thank you guys again!
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Great service and experience! I???d highly recommend to anyone. They really helped me every step of the way through the whole experience to choosing the perfect car for me!
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