NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
I did not know that the inspection and emissions had expired on my new car when I brought it in for an oil change. The inspection and emission test was taken care even though it was late in the day and my schedule appointment did not include this service. That is why I continue coming to Rohrich. The best service ever.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
I like the facility. It is clean, nicely set, quiet and has WiFi. I can do some reading both printed and online. The staff are friendly and helpful. As for the quality, it will tell but time. On the whole, I enjoy the experience with the service.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Mitch was very helpful and provided all information I requested. In my opinion he went beyond expectations since I had not bought a new car in over 13 years. In addition he was very patient and paid attention to all my questions.
Knowledgeable and professional Service Advisors who are willing to discuss items in detail and to figure out what service or services are needed; also anticipating future wear and tear and proactively repairing now.
great sellsman, Mike and excellent finance manager Christine! Went out of their way to help me and make sure I was completely satisfied with car. No pressure tactics!
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