We had a transmission with our 2018 Jeep Wrangler the week before Thanksgiving. The Jeep was towed to Chapman and they started diagnosis the next morning. In fortunately it was a Friday, so we didn???t get an update until Monday (which was expected). On that Monday we were informed the transmission needed to be replaced, and it could take a week or two due to the Holiday (again, expected). But to our surprise, we received a call on Friday evening letting us know our Jeep was ready to go! We were greatful it only took one week in all, and couldn???t have asked for better service.
David Wilson’s Toyota of Las Vegas has consistently provided outstanding levels of service at and after the purchases of all my Toyotas.
My most recent purchase of a 2019 TRD Pro Tundra was coordinated by Oswaldo Hernandez of the Internet Sales Staff. My second purchase from Oswaldo, as expected, completed with no problems. Financing was completed by Sam Upton whom has always provided me with optimum results and satisfaction. Internal Service Writer, Sarah Kilby has completed pre-delivery inspections and alarm installations on my last four Toyotas with an attention to detail second to none.
Exceeding expectations is why my loyalty and trust remain with the Toyota product and David Wilson’s Toyota of Las Vegas.
Excellent responsive, prepared conversations, with accuracy.
by MichelleAdams from DealerRater.com
September 0, 2018
John was excellent; he gave quick answers, very thorough information regarding details t hat I needed to know about my new Toyota. He was responsive; got back to me regarding the entire package in order to speed up my time spent. We had full service information, interfacing with my insurance company, with a service contract and terms. Best experience I have ever had with an auto purchase.
Best vehicle purchase experience we???ve ever had!
by JessBrown928 from DealerRater.com
July 2, 2018
This was the most flawless car buying purchasenwe have ever had. From the moment we walked onto the lot, it was courteous and professionalism start to finish. I actually had an appt. to go to Centennial but my husband wanted to stop at your facility before we continued on. Needless to say, we never left until our 2018 Toyota Tacoma was in possession. Our son is the happiest 16 year old ever with the nicest ride any kid could have for a first vehicle. Joseph Walker worked his butt off for us. He promised he???d deliver and give us what we were looking for, and he certainly did! We will be coming back to make another purchase hopefully later this year from him! Thank you, Joseph, and everyone we dealt with yesterday at Findlay Toyota!
Paul was great. From the email communication to when I went in store. He found exactly what I wanted and got me the terms that I could manage. Will be buying from Him again. Adrian was great. Was in and out of finance in less than 30 minutes!
Been getting mulitiple letters due to recalls on my 2009 Corolla so I decided to call in and make an appointment. Found out I had 4 recalls that needed to be done instead of two. Customer service transferred me to AutoNation Toyota in Las Vegas and from there Brandon Muhlenburg took care of me when I arrived for my appointment. He was able to schedule me a ride home even if I lived more than 10 miles away. Car was done in a timely manner and there was no hassle what so ever. Amazing experience, thank you!
Reba exhibits all the qualities of a true professional. She is patient, efficient, supportive of our needs, knowledgeable with great follow-through. She made our leasing experience painless and saved us time and money. Outstanding service! We recommend anyone looking for a vehicle, to check out Centennial Toyota, and ask for Reba!
Everyone was very helpful when I had purchased a car my first time there. I had a few issues with that purchase, but it's history. Came back a few days ago and unexpectedly ended up buying another car. I received amazing service this time around. I was pretty happy with the purchase. The next day, I received a call asking me to come back and get a cosigner. I said no and that I'd return the car. Went over to return my new purchase and they came back with a new offer. I declined and was kept around for 2 1/2 hours with new offers. I had my own reasons for changing my mind. When I got my previous car back, the dealer made the remark, "This is what I get for being a nice guy?" He knew I was leaving next week and wouldn't be coming back for four months and practically told me, in an obviously peeved tone, that he could've screwed me over and it would have caused problems if he called after I left. I understand he was pissed, but he could've kept his mouth shut and he would've received a better review. It obviously wasn't because he was nice, but because it needed to get done. Yeah I know I wasted your time your time, but I said no and you kept wasting your time on me. You were a great guy initially. Everyone else was very helpful with getting stuff done. Cherish and the lady that took our picture (Sorry I forgot your name!) were very helpful in answering my questions regarding other matters that I needed to get done.
We tried to buy a Rav4 on Labor Day at another dealership and had a really bad experience then I went online looking for the car that I wanted and Dave Wilson had it and I decided to buy it on the Internet - what a great decision -no headaches no loss of time! Oswaldo and the whole staff made it so easy we texted and emailed during the day ( I was working that day so we’re talking during breaks before and after work )and by 6 o’clock we were at the dealership buying our new RAV4! If I ever buy another car this is the way I’m going to go it was peaceful and easy and a great experience - bottom line I got the car I wanted for the price I wanted to pay!
I was very happy with the service I feel I did a good purchase thank you I have not feel so comfortable buying a car.
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