May 7, 2018
I can't say enough good things about this dealership and how great my experience was here! After weeks of being ghosted and strung along by other dealerships, I was discouraged and ready to give up. I checked online ONE MORE TIME and a Scion iQ with ALL the things I wanted popped up at Tracy Toyota. Long story short, I called, the sales manager, Kip, cut me an amazing deal and Sam Khul set it safely aside for me to drive up (6 hours each way!) to buy it the next day. Sam was thorough, professional, caring, and so sweet! Beyond that, I always dread the F&I office, as they are usually pushy, uncomfortable and dragged out. Yesterday Ramen helped me in the finance office and much to my relief was quite the opposite as I've experienced in the past... He was professional, to the point, and hilarious! Thank you SO much guys! My little black jelly bean is all I ever wanted!