I'm a picky car buyer and research everything. I made several trips to the dealership over the course of the past six months. I ended working with Dakota D, and he was just great. Friendly, knowledgeable, helpful, and not pushy at all. He helped me to get a good deal, and I absolutely love my new TourX. I very highly recommend this dealer and Dakota, my salesman.
I worked with Jake to buy a 2016 X5 M sport. I usually despise the car buying experience, but I was pleasantly surprised this time. They are top notch professionals, and I???ll be back for my next car purchase.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
I took my car in for a oil consumption test because I had received Limited Service Campaign (LSC) about a year ago but did not have any oil consumption issues so did not take it in at that time. When Ii finally took it in the time was up to have it checked. Still they ran the test for me at no charge. They also offered me a car wash at no charge, I couldn't do it that day so they gave me a rain-check for it. All the staff where friendly, kind and helpful.
We have purchased our last 3 vehicles from the LHM Used Car Supermarket and every experience was above and beyond our expectations. TJ was awesome to work with us and we feel we received the best deal possible each time. Thank you! To all the staff who were very friendly, checking to see if we needed anything during our visit(s), Thank you! Keep up the great customer service!
We just bought a truck from Ron at State Street Truck Stop and I cannot begin to tell you what a great experience it was. We live in southern Utah and tried to keep our business local, however our local dealer puts one price online and then when you get in there, they tell you a whole different price “oh that price is if you use a certain finance company that charges 17% interest even if you have a credit score of nearly 800” needless to say it was a terrible experience. That was not the case with State Street, they were completely transparent from the second we got there. When it came to financing, rather than having to wait until the contracts had been printed to see a cost breakdown he showed us right on his computer exactly what we were going to pay, which BTW was the best price we found even looking at private party sellers! This is the 3rd truck we have bought from them and it won’t be the last. We will be recommending them to all our friends and family. Thanks Ron we are totally loving this truck! You guys are great!
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
They asked US what WE wanted and OUR budget. Then they pulled each car up to us while we waited in the showroom. No pressures. No price haggling. Superstore inventory on their massive lot. No experience in repair rating so average given. Overall 4 stars due to no one being perfect. They came very close. We will recommend Velocity to anyone needing a near new vehicle.
I was sad the agent I spoke with left. Plan to work with. But the car I came to see. To trade. Didn't fit. My liking. I came for a 4 cylinder. Gas saver. But they only had one. I believe the car needed body repair.
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