Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Very sharp looking truck.
by Wisegeyes from The Villages, Fl.
December 28, 2018
The Tacoma is a very sharp looking truck with all the modern conveniences. I expect to be driving that truck for many years. It's very stress free.
Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
Nice & comfortable.
by Mr T from Hixson, TN
January 3, 2019
Tacoma is very sharp looking truck. It has a very smooth ride and four prople sit comfortable. The wireless charger for Iphone is awesome feature for the truck.
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
This is my first truck.
by Quangcung from San Jose CA
January 13, 2019
This is my first truck. I was been looking around quite a bit of time, tested a few different brand name and finally bought this Tacoma.
A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
Couldn't be happier!
by madstop83 from Northshore Massachusetts
January 10, 2019
We love it! This is by far the most comfortable truck that we have owned. Toyota's new safety features are what convinced us to purchase a new 2018 Tacoma. Another additional benefit is the resale value.
Recently purchased a 2018 CX-5. Andre walked us through every step and option and catered the experience to our needs. He maximized our purchase while minimizing the cost. His attentiveness and laid back personality made an often daunting and stressful experience quite enjoyable. I highly recommend Heritage (and Andre) if you are in the market for a new Mazda
Trucks are not just for boys.
by Island Truck Gal from Roche Harbor, WA
January 9, 2019
I live in a rural area and finally got tired of wrangling my garbage cans in the back seat of my Volvo wagon for my monthly trip to the dump. I had the wagon 15 years and it was still good but I decided with no kids I no longer needed a station wagon I needed a truck. I love it. It is practical, has great resale value if or when I tire of it, my friends say I look "badass" in it and if I decide I want to run away, I can hitch an airstream Nest to it and take off. What's not to like?
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
Love this truck!
by Mills from Grantville
December 27, 2018
This truck was a birthday surprise from my parents. It’s the perfect vehicle. Thank you Tilmon Cosper for helping them get a great lease on my truck.
This was the best car buying experience we've ever had. We commend salesman Paul Cohan for his excellent work. Very Impressive.
Charlie & Bonnie Sabo
Got a good deal on Black Friday Sale
by Joel from Concord
January 1, 2019
I wasn't expecting to buy only to meet the online direct sales person and see what they had in stock of the remaining last year's models. They gave me decent $$$ for a trade in and although I didn't get the color I really wanted they gave me a great deal on the cilajet sealant (helps protect paint & surfaces recommended by car collectors like Jay Leno and Jerry Seinfeld). I wish the computer would provide fuel MPG info like Honda & other vehicles do. Otherwise, its way cool to own a brand new Tacoma.
I am happy to recommend this dealer for service to anyone who has a Toyota. They are great at customer service and have been honest with me every time I have taken my car for service.
very well built vehicle
by pa deer hunter from Frackville Pa
December 19, 2018
good vehicle a few things that I would change, put 4x4 control in a different area not next to blower motor control with the same knob, also 6 speed auto trans does to much searching in hills of Pa, also more seat to roof height for entry if your a big guy 6'2 285lbs
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
by easy_emu from Delray Beach, FL
December 18, 2018
The interior is spartan but it has everything it needs. The drivetrain isn't a big computer-controlled mess, making maintenance simple. The vehicle does have some nice technological innovations that offer a degree of safety and comfort (lane detection and radar-assisted cruise control are nice). The seats are a place to sit, not super comfy but not uncomfortable by any stretch. The higher level trims may have a different story to tell. I particularly love the composite truck bed. Never have to worry about rust or scratches. The V6 offers plenty of horses and torque for daily driving AND is decent on gas, currently I average 20MPG city driving.
I had to get my car serviced for a recall and I was looking all over for a reputable place where I can trust the service is done correctly. A friend of mine suggested this dealership and I gave it a try. Since the moment I entered , Owjan Darvish, treated me with great respect, answered all my questions and took care of all the paperwork. I was promised the service will be done by early next day and to my surprise I got a phone call at the end of the same day!! Overall , great place and employees, they will for sure get my business again!
Purchased 2015 Honda Civic November 2018. Want to commend Lucrecia Garcia for her pleasant and professional service. She made everything go smoothly, never any pressure. She wanted to make sure that I was satisfied with the car I looked at and with the whole process. This is the 5th Fitzgerald purchase for my family, and the 2nd with Ms. Garcia. Shopping at Fitzgerald has to beat anywhere else, shopping with Ms. Garcia has to be the best of Fitzgerald.
I worked with Terri and she was wonderful with helping me purchase a new car. She answered all of my and my boyfriend's questions and was very professional, courteous, informative and patient. We dealt with other staff members as well and everyone was equally great to work with. Although I don't remember everyone's names, thank you to all who helped us. Terri has also been helpful in answering my questions after I purchased the vehicle. I would definitely recommend Terri and this dealership!
I strongly recommend this Dealer. From day one they took excellent care of my car . I thank Mr O.J Darvish & Mr Mehdi Kashti for their friendliness, patience and honesty. Mr O J Darvish attitude and honesty motivated me to get back to Darcars for my vehicles Future services. I really appreciated. T. Rezai
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