Gave me first option to buy based off of when I contacted them, called me promptly to inform me when I could test drive car, extremely friendly staff all around., gave me enough information about the car without my feeling like I was being "sold"
Overall amazing experience from beginning to end - when I purchased my Honda Pilot!!
Highly recommend Ferrante & Son for the complete customer service experience!
Good selection of cars. . I called and asked for a particular car. Salesman said there was one in my price range. He took my information, texted and called me several times to set up an appointment. When I got to the sales lot, he said it was sold. Could he not have called me to tell me that. Almost walked away when sales man said "Let's not waste each others time when discussing price of a particular car.
If you do choose to look for your future automotive purchase at Toyota Sunnyvale, look for Adela. She was extremely helpful and kind and immediately put myself and my girlfriend at ease. Nothing like the "shark" reputation you might expect from dealership sales people. Be warned however, as the finance team is not the same. Let Adela help you discover a vehicle but be ready for the next step; dealing with the finance team will be just as difficult as you might expect.
The care, patience, and accommodation given to us by Socrates made the experience of deciding on a car unusually easy. Everyone was very knowledgeable and professional. I appreciated not being pressured in any way.
I took my 2001 Toyota Sienna for Service last week and was helped by Maria Castillo. I was worried about taking my vehicle to the dealer because I felt they would take advantage of me, but that was not the case. Maria was extremely helpful and contentious with my situation. My vehicle was fixed, the cost was better than I expected and I am a very happy customer! Thank you for taking excellent care of me!
I got a super deal on a Toyota Corolla iM at Toyota of Sunnyvale. Mr. Nobu Ishihara was my Sales Rep and he was so nice and courteous. I told him that I live in southern California and asked if he would hold the car for me. I flew up to Sunnyvale and Mr. Nobu Ishihara came in on his day off to meet me. Mr, Nobu was the most professional car sales specialist. He kept me informed about the car prior to my arrival and gave me the full details including the final out the door price and the mileage. He also took his time to show me all of the functions in the car and even got for me free floor mats. Mr. Nobu's customer service is very much like what you would find in Japan and that is the customer's satisfaction comes first. Before I drove off, he made sure that I had everything I needed and explained all of the information to me in case I had any question. I would highly recommend Toyota of Sunnyvale to anyone. A lot dealerships post false ads to get you in and then try to sell you something else. Toyota of Sunnyvale was honest and I got the exact car I asked for and my final price was less than what I was quoted previously. I'm very happy with my purchase.
I was looking to buy a certified pre owned car and I checked out Toyota Sunnyvale. Spoke with Vinod and he provided all the information I needed. I was able to decide on a car within a couple of days. Experience was hassle-free and all the paperwork was done quickly.
I brought my Sequoia in for a routine service since it was over 7 months since my last service. My service advisor was Lyndon De Vera. He pulled up details of my last service, and quickly determined I just needed an oil change and not a tire rotation. During the service they noticed that my drivers side wiper was in need of replacement - something that I'd forgotten about. Lyndon also got me a quote to replace a piece of broken trim.
Great customer service, KUDOS to Marvin of Piercy Toyota he is very helpful.
Both of my Toyota are Service by (Piercey Toyota).
I will recommend this area for service and the facility has a good atmosphere while waiting.
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Marvin Mallari was excellent at taking care of my car. He was very professional and personable. He explained everything in great detail, and answer any questions I had. Marvin also went out of his way to ensure I felt taken care of; he included a free tire rotation, even though I was there for a trunk latch replacement. Definitely recommend working with him! Thanks for all your help Marvin
Always responsive and informed. Great service. I have been using Fremont Toyota for over a couple of decades between two Camrys. I have outlasted many advisors and service managers but the experience has always been rewarding.
Naim was awsom sales person very good service we will back to the stores for more service fivre star service clean store the car is very good n clean
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