My son dropped his Rav4 at Hoffmans (he lives in Boston) to trouble shoot computer alerts because I suggested Hoffmans from previous experience. The issue turned out to be a leaking windshield that was incorrectly installed by another business. Water caused electrical faults detected by the cars computer. Mike Fuhr did a fantastic job coordinating with the windshield company and the insurance company while keeping me up to date on the repairs. Car runs great and the inside was sanitized and is free of the previous musty smell. What could have turned out to be a real hassle was a pleasant experience thanks to Mike. Cars are becoming more or less similar due to competition and dealer service is becoming a much larger discriminator. I highly recommend Hoffman Toyota as a great place for service. THANKS
Couldn't be happier!
by madstop83 from Northshore Massachusetts
January 10, 2019
We love it! This is by far the most comfortable truck that we have owned. Toyota's new safety features are what convinced us to purchase a new 2018 Tacoma. Another additional benefit is the resale value.
Exceptional services from the moment I walk in to the moment I leave. I’ve only purchased my cars from Hoffman Toyota in Avon since 2007. They always know what I want and the car is ready and waiting for me to drive out. The loan paperwork only requires my signature with no hassles. I would never buy from anyone else.
Got a good deal on Black Friday Sale
by Joel from Concord
January 1, 2019
I wasn't expecting to buy only to meet the online direct sales person and see what they had in stock of the remaining last year's models. They gave me decent $$$ for a trade in and although I didn't get the color I really wanted they gave me a great deal on the cilajet sealant (helps protect paint & surfaces recommended by car collectors like Jay Leno and Jerry Seinfeld). I wish the computer would provide fuel MPG info like Honda & other vehicles do. Otherwise, its way cool to own a brand new Tacoma.
I found Ken Cernak very easy to speak with and ask questions about the various modles of not only Enclaves but also other new Buicks on the lot and showroom. We visited the showroom acouple of times and then took a test drive and made our decision. His daughter was extremely knowledgeable when we picked up our new vehicle she went through all of the features with us. The buidling was clean and well kept. Everyone wes very helpful. No one came on with any high pressured sales pitches.
I would highly recommend Cernak Buick to anyone looking to but a new vehicle.
Trucks are not just for boys.
by Island Truck Gal from Roche Harbor, WA
January 9, 2019
I live in a rural area and finally got tired of wrangling my garbage cans in the back seat of my Volvo wagon for my monthly trip to the dump. I had the wagon 15 years and it was still good but I decided with no kids I no longer needed a station wagon I needed a truck. I love it. It is practical, has great resale value if or when I tire of it, my friends say I look "badass" in it and if I decide I want to run away, I can hitch an airstream Nest to it and take off. What's not to like?
Serrvice changed when you get high mileage in your car
by CsabaN from DealerRater.com
December 4, 2018
I purchased several cars from our local Toyota dealership. Liked to doing business with them, Lifetime oil and battery is a great deal, specially if do you using your car a lot ! My Sienna is only 3 years old, but turned over 105K . The regular maintenance not smooth now, they didn???t do top of fluids last time, trying to charge for oil change...I think my name and phone # still in the computer files like original buyer w. free oil change, maintenance and battery ?!
very well built vehicle
by pa deer hunter from Frackville Pa
December 19, 2018
good vehicle a few things that I would change, put 4x4 control in a different area not next to blower motor control with the same knob, also 6 speed auto trans does to much searching in hills of Pa, also more seat to roof height for entry if your a big guy 6'2 285lbs
From my inital contact with Wendy to my sales associate Sammy, was treated in a respectful and straight forward manner that i’ve historically failed to associate with the car buying process. Got a great return on my trade and a below KBB price on my vehicle. Very efficient process that left me feeling that Balise valued my time
by easy_emu from Delray Beach, FL
December 18, 2018
The interior is spartan but it has everything it needs. The drivetrain isn't a big computer-controlled mess, making maintenance simple. The vehicle does have some nice technological innovations that offer a degree of safety and comfort (lane detection and radar-assisted cruise control are nice). The seats are a place to sit, not super comfy but not uncomfortable by any stretch. The higher level trims may have a different story to tell. I particularly love the composite truck bed. Never have to worry about rust or scratches. The V6 offers plenty of horses and torque for daily driving AND is decent on gas, currently I average 20MPG city driving.
Luis was extremely professional, patient, and knowledgeable throughout the entire process. He was able to answer all of my questions and provide me with the best possible experience. He took the time to go through the entire car with me and explain all options and opportunities that were available to me. Luis was responsive, friendly, and did not add any pressure to my car buying experience. I would highly recommend Luis to anyone considering a Toyota and would definitely work with Luis again.
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