Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.
Ron was our salesperson. He was amazing and went above and beyond to make sure we were happy with our purchase. He kept in contact without being annoying. I highly recommend to seek him out when you're shopping.
I recently purchased a Toyota Prius Prime. Because I couldn?t locate what I wanted here in the Midwest, I ended up searching for one on the west coast, via the internet. I finally ended up at Kendall Motors in Eugene, OR ? the California market was just too strange. Because of the holidays, end of the year deadlines, distances involved and preplanned trips, the process could have been daunting. But the individuals at Kendall Motors, which felt like a home-town dealership, were exceptionally good. Mark Jabs, in sales, was very professional and dedicated to the success of the process and I Never felt pressured. He more than earned his pay on this one! I can?t sing his praises enough. I might have given up but for the help from both Mark and Ann in the ?paperwork? division. I thank them very much ? I ended up with exactly what I wanted. And at a good price.
This is our second time buying a new vehicle from this dealership. We drove 2 hours. Our local dealership give us the run around. They gave us a great price on our trade and new vehicles. Eric at Toyota is who you want to ask for when you call. We asked for a purchase agreement before we drove up. What a great experience. Definitely worth the drive.
Thank you Kendall Toyota.
Will Bass , Ann Bashor--both extremely professional and helpful in my purchasing process. It was refreshing to deal with knowledgeable thorough professionals. I will highly recommend Kendall Toyota in Eugene to others- and suggest they contact Will Baas as a salesman. His manner is great- he's calm, listens well, is patient and not pushy. Perfect salesman. Same feelings about Ann Bashor , Business Manager,who helped me evaluate warranty , maintenance, and financing options- she was clear, helpful and also not pushy. I give the entire new car buying experience at Kendall Toyota in Eugene Oregon an A+ rating.
I walked in knowing that I wanted to buy a vehicle. Jacob was the only one to look up and approach me. I told him what I wanted... told him all of our finances were already in order... told him what I wanted. He gave me direct answers and was informative and helpful in making my purchase happen. I would also like to say it was because of Mike and Lacey in the service department that led us to our second purchase at Kendall Toyota... and it was the service department personal that led us to our first purchase at Kendall Toyota.
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