Going to Wm L. Morris Chevrolet in Fillmore was my first experience with a dealership, and the team there took very good care of me. Cris was the dealer who helped me out from start to finish and he continued to assure me that I was in good hands. He's young but knowledgeable and it feels like you're taking to an old friend with him. I saw many good deals, and I was able to get one myself.
Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships.
Normally I hate shopping for a car but this time I was pleasantly surprised. The process was lengthy but because it kept moving and the sales and finance people didn’t play games, I didn’t even notice. Kudos to salesman Christian Hodges and finance rep Richard Todd!
I submitted an inquiry to the dealership about a vehicle I was interested through cars.Com. I was pleasantly surprised when the dealer reached back to me, and provided me.Detailed information about the vehicle. There was no badgering, or pushy sales pitch, which I appreciated. Did not buy the vehicle but they will be top dealership on my list when I'm ready to make an offer, solely for the salesperson's professionalism.
Al, Curt, and Suzzette created a wonderful buying experience when I traded my Prius 3 2012, for the Prius 3 2016. Curt was very knowledgeable and experienced .Suzzette worked ou the affordable finances , and Al made it all happen with top of the line service. Thank you to all the team work.!
Toyota of Thousand Oaks really has their stuff together. I inquired via internet, set-up an appointment, and the whole process was very easy and didn't take forever. They provided me with a quality car, price was right, and financing was a breeze. Not to mention the staff was very friendly and treated me right.
I only stopped here to look at a car we were interested in and in 5 minutes, Cliff was suggesting a price to me without asking that usually takes a couple hours of negotiating to get. And then since I was out of state, they offered to lower the price more to make up for the extra taxes I'd have to pay buying in california. I went back the next day and bought exactly what we wanted at an amazing price and they had to get it at another dealership so we didn't have to settle with what was on their lot. I'd have to say that they proved they wanted our business the right way, getting me the car we really wanted at a price we didn't expect. See Cliff if you want a good experience.
I purchased a used 2009 Honda Civic LX from this dealership and as soon as I hit the lot a sales rep by the name of Mark lee came out to greet myself and my father. We chatted and I had told him I had my heart set on the 09 Civic that I saw the ad on cars.com. Mark immediately grabbed the keys and showed me the vehicle and let me take her for a spin. The vehicle was in pristine condition and I instantly fell in love with it. After a long negotiating process Mark and his father Cliff (who is the manager there) were able get the deal done at the price I had exactly wanted. I usually walk out of a dealership where I felt I had been ripped but the FIRST time in my life I walked out of there feeling confident I got a great deal on a great car. Biggest thanks to Mark and Cliff Lee.
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