CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
I am a senior college student that was in need of a good first time reliable car. That was of course in a great price range. After visiting several dealerships. This dealership deserves more than just 5 stars. Everyone working in this dealership were so nice and friendly. Especially my sales man he turned a nervous point of me hoping to just find a great vehicle. To a exciting moment of staying positive with me throughout my whole process and helping me get into a car that fits my personality. I would recommend this dealership to anyone in need of a car. I strongly believe this dealership will work with you and try their hardest to get you into a car to make your dreams come true.
Overall good experience and nicely explained all car features by Jordan(sales member) and got good deal with customer satisfaction and gave excellent benefits by Rice Toyota. Special thanks to Andy (manager) to make this deal. I can recommend to anybody and it???s good dealership in NC.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Friendly reps and good timely service. Enjoyed coffee and friendly customers in the lounge while waiting for my repairs. Rep came and explained all the paperwork and repairs that was done and walked me to my truck
We recently purchased a used Land Rover and the experience at Vann York Toyota was great! They provided us with plenty of knowledge about the vehicle, worked with us on price, fix two issues and have great financing. We couldn't have asked for a better experience, everyone we ran into while there were very courteous.
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