From the time I drove on the lot Josh (salesman), Rita (Finance Mgr.) and Tony (owner), I felt like part of the family of Autoplex. The vehicle I found fits my needs with only minor adjustments on my part from my previous vehicle of 15+ years. A great first and now lasting impression of the family at Autoplex. There were so many common threads in our lives that we found after lengthy conversations. I also checked with different businesses around town who new Tony and heard nothing but positive comments. Naturally not everyone will have the positive experience I had however, most probably will. Like everything else in life, it will depend on the individual. I would highly recommend Autoplex as a first or even a last stop as I did if your looking for a used vehicle.
This was by far the best buying experience I have ever witnessed. Cortez Chester was courteous and just a really nice person. Didn't try to pressure us with a lot of sales talk, but simply told us what we needed to know about the car. Very satisfied.
Susie Smith of Patriot made the experience of purchasing my Silverado truck great and uncomplicated . I received excellent service and I'm satisfied and happy with my wheels and the expert advice I was given about the options. Thanks Patriot and thanks again, Susie
I admit it...I needed a lot of hand holding to buy my car from afar, so this dealership was a perfect fit for me. Charles made it happen! He was knowledgeble, communicative, and service-oriented...and this was all virtually! Car was delivered on budget, on time, and with no surprises!
So I’m writing this for Bryan my salesman. I have a daughter and I told him I would need a fast and simple transaction. He went above and beyond from finding the prefect vehicle to making sure we stayed cool when moving everything over to my new car. He fully explained everything since it was a big upgrade for me. I’ve had problems with their service department but he has been doing everything on his end to fix the problem. I have told many of my friends that if they need a new car Bryan is the man to see.
From the beginning Anthony was polite and helpful over the phone. I had questions about the listing and I got a call back promptly.
I then proceeded to arrive late for our appointment, keeping him at work late, and I found myself with a shortage of cash as well. Anthony was understanding and accommodating when he certainly didn't have to be.
After borrowing my not-yet-purchased truck to go to an ATM to retrieve more cash, I bought the truck and left the dealership leaving my water bottle on the table. Anthony met with me at a restaurant I was at to return it.
AND THEN after driving my truck 2 hours home, I realized I had inadvertently stolen his dealer tag, still in my car from the test drive. Anthony was understanding about that as well.
While I did everything wrong, Anthony did everything right, I had a great time buying my truck.
Our salesperson, Zachery, was a great help and extremely nice to work with. We came in looking at trucks and ended up buying a 2018 Toyota Sequoia, fully loaded. This is our 2nd Toyota and I hope it last as long as the first one, 200,000 miles and no break-downs. I am a Toyota believer.
Thanks Zach for the great help in purchasing our new car.
I bought my first Toyota today!! I’m so happy with it! I suggest you ask for Benny when you go!! His service is top notch!! He acted as if we were the only ones there. He wasn’t pushy but very knowledgeable. Checked values & comparisons! He took so much time with us & genuinely seemed to care that I got what I wanted! Excellent staff & facilities! Highly recommend!!
This is the second car I bought from Keith Haynes! He was great as he was the first time I bought from him!! It started just talking about getting a new one, and I ended up buying again! I was interested in something new but had to have my payments a certain amount, Keith and the group made it happen super fast!! Being there to buy or for service is like hanging out at a friends house with all your buddies there! Everybody is down to earth, and super helpful! The next time I'm ready to buy regardless of where I live, I would go to wherever Keith Haynes is to buy a car!!! He is the man!! Go see him, you won't regret it!!!
by Brooks and Shirley Chester from Clarksville, TN
September 6, 2017
When we were ready to trade in an older car for a RAV4 Keith Haynes was the first salesman my husband dealt with. As most good shoppers do, my husband checked with several other dealers in the surrounding area. None of them treated him with the same no pressure, respectful, easy going attitude that Keith displayed. So of course he came back to deal with Keith and got a great deal. We are so pleased with our RAV4 and you can be sure that Wyatt Johnson will be our first choice the next time we are ready for a new vehicle. Thanks Keith!
For many years i had a fear of car dealerships.
Then we met Jerry Nash. suddenly my fears were dismissed.
We bought a Sienna . It was a good experience. NO PRESSURE AT ALL.
Mr Nash took us threw the process with kid gloves of which we appreciate.
Service Dept same way No questions unanswered.
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