Ignore my last review. I wrote that out of frustration.
When they heard about my issue about a used car that I bought from there, they immediately worked hard for me to get my issued resolved. They went and fought for me and made sure that the coverage for the extended warranty went through.
Then they provided me with a brand new rental! They kept me informed of the process each step of the way and were so kind and courteous along the way.
My friends and family were shocked and surprised at how well a car dealership treated me that they want to go there for their next car.
I don't know of any car dealership that treats their customers so well, I would recommend them time and time again.
I went to Toyota knowing I had to lease a new car as mine had been totalled due to a fallen tree limb. I had no idea what to get or what I could afford. Arnold Cwirka was a miracle worker..he took time to show me my best options and was very patient during the process..I walked out with a brand new, gorgeous car. The whole Toyota experience was 5 stars !!
I went in looking to test drive a new Jeep Cherokee Latitude and drove home in one that night thanks to the great customer service provided by my knowledgeable sales consultant Cody and my helpful finance manager Eddie. They both made the entire process of purchasing my new vehicle practically painless with great attention to detail. I am thrilled with my new car and would highly recommend Chrysler of Culpeper to anyone looking for a good deal on a great car!
Dropped the Journey off Tuesday after Labor Day and picked it up at end of same day. Shop had to call in machine experts from Northern Virginia to correct malfunction in brake disc milling machine. Anyway, vehicle now performs well without shimmy.
Every shop has problems. The difference is when they are corrected and the work as promised is completed. C of C has done that.
Ashley found our last car before we retire.this was our 4th car from this dealer,Ashley. Was fantastic ..Brian the sales manager was also great he made it happen.Arnold another dale man helped also.and our closing was smooth with Emily.she had helped us 3 our of the 4 cars that we bought..Toyota products are really good..and the sevice dept is great ..Robbie is the go to guy.
I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
John Reynolds, Lynn Frye, Logan and Don were the most amazing folks to deal with they went above and beyond to get me into my new car! If you are looking for a Subaru, Chevy, GMC, Cadillac make sure you go here!
We saw a car online that we were interested in and when it sold before we got there, we decided to look at a few others. Had a great experience with our salesman and I feel like he really listened to us, which in turn, helped us find what we really were willing to buy! I would recommend Reynolds to anyone looking for a car or truck. And Lynne..you are a rockstar!!
Kris and Chris
Kaley and the rest of the crew were great. Gave me what I expected on my trade-in. No problems with the whole process. When I told them that I was going to check out another dealership, they did not try hold me back from going. Ended up buying from them.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
CarXpress exceeded my expectations. I dealt with Ali, he was very honest and up front. He kept his word, the things that he said that he would , he did. I plan to return there if I am ever in need of another car. Thank You.
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
Had a great experience with Car Web. Recently totaled my car, and needed a used car quick. Mallie and the finance manager were great in helping me get a car. They heard out all my needs, and reacted accordingly.
I would recommend Car Web to anyone! Amazing staff
by Kia Brown from Mineral , VA
October 24, 2018
I absolutely love the car web company! Millie Stevens helped me buy my Honda Civic hybrid and I absolutely love it so much ! They made the process very easy , also helped me find a great car for my budget! The cars are very well kept , great prices , wonderful and friendly staff , I could go on forever ! I will go here if I ever get another car and have already told all of my family and friends that if you want a great well kept car for a wonderful price , Car Web is the place to go ! Thank you so much mallie and the rest of the crew ! You guys are great ! I wish I could give 100 stars ⭐️
I saw the car I was looking for a good while for a great price at Sullivan’s. Got a prompt response when I called to see if the car was still available and came up from Southern NC. My salesman Brad was awesome in answering any questions I had and even checked in for my ETA the day of to make sure the car was ready at the front of the lot for me to check out.
No hassle at all or pressure in the slightest. Took it out for a test drive and was sold already. The car ran great and was in great shape as described by Brad. The trading and buying process was a breeze and I ended up getting more than what would normally be offered for the car on KBB. The GSM, Mr. Will Sullivan was beyond a class act. Very respectful, articulate, and very understanding. He’s a great guy who runs his business the right way. He took care of our paper work in no time, was extremely patient and willing to explain and address any questions or concerns. A real stand up gentleman. He locked us in a great APR, explained all warranty options and was very transparent and honest on fees and every other small, intricate detail other managers wouldn’t readily share with a customer. I couldn’t be happier with the trading process here.
After everything was signed and ready, Brad personally hand washed and assisted the detailing staff and had the car prepped and ready to go shining in no time. He’s a class act as a salesmen. Highly recommend reaching out to him if you have any questions on anything on their lot. He will respond promptly and do what he can to make sure everything is ready to go.
Sullivan has a HUGE selection and quite honestly, one of the most impressive lot and detailing/service bay you could find anywhere. They are the epitome of good business and honest values. Give these guys a visit, it’s well worth the trip and you’ll be treated with respect and feel at ease with some of the stress that comes with used car buying.
Ask for Brad and another shoutout to Brad and Mr. Sullivan himself for the outstanding service and getting me into a great car I can depend on.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.