Coming from someone who is in the customer service field I truly appreciate and honor quality customer service. My situation was not a easy one by any means but (Scott) was able to get me the JEEP of my dreams at a affordable price with convenient monthly payments that are within my planned budget! Would definitely recommend Century Auto to anyone looking for a quality vehicle to purchase at an awesome rate from a trustworthy, respected, and legit Car dealer. A+++ experience. Thanks again Scott for all of your help!!!
Couldn't be happier!
by madstop83 from Northshore Massachusetts
January 10, 2019
We love it! This is by far the most comfortable truck that we have owned. Toyota's new safety features are what convinced us to purchase a new 2018 Tacoma. Another additional benefit is the resale value.
I love Toyotas. Very reliable, easy on gas. Dependable. Could use a bit more power but not a real hinderance. Will give this truck to my grandson next year and buy a new one for me. Drove Chevrolet and Fords in the 60's, 70's and 80's, now only Toyota.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
You want a dependable vehicle’
by Canadian jay from New England
December 6, 2018
The best vehicle I’ve ever owned. I’ve been waiting years to get this truck living in New England, I needed it. I do just about any physical activity, (biking, camping climbing etc.) and the truck meats all my needs for storage and off road capabilities when I need to get to that hidden trail. Still after years of having this truck, I still love to drive it! Make the right choice!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by Josh R from Lowell, Ma
December 2, 2018
This truck has made my life so much easier. The reliability of my 4x4 Tacoma SR5 and its short 4? bed has helped me lead my active lifestyle without worrying about towing, storage, or maintenance issues. While the interior is not necessarily top of the line, it is very comfortable and suits my needs. The trucks 4 wheel drive is a must here in New England and works flawlessly, although it does limit the trucks ability to turn when engaged. All in all, this truck has been a stress free alternative to my previous vehicles and Toyota should be proud of the quality products they continue to put out.
My Tacoma was a TRD Sport 4wd . The truck was very nice . Beautiful sporty body style , very quite smooth ride but the transmission shifts way too often which forced me to trade in. It almost seems that the horsepower is lacking , maybe needs a Turbocharger or different gears in rear end. I have owned dozens of vehicles in the past but never one with a transmission as finicky as this one . Glad I traded to a 2019 Ram truck , it doesn’t have any problem going up slight inclines and is a pleasure to drive .
I live in a rural area and finally got tired of wrangling my garbage cans in the back seat of my Volvo wagon for my monthly trip to the dump. I had the wagon 15 years and it was still good but I decided with no kids I no longer needed a station wagon I needed a truck. I love it. It is practical, has great resale value if or when I tire of it, my friends say I look "badass" in it and if I decide I want to run away, I can hitch an airstream Nest to it and take off. What's not to like?
Love my taco , great in the snow 4wd on the fly. Navigation is awesome. Comfortable feel safe driving . Great gas mileage roomy interior. Feels like driving a car better then i thought . Highly recommend
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
Love these trucks
by Kellyp from Wilkes barre pa
October 26, 2018
This truck is great for it being a smaller truck. It had plenty of room and drove nice. If they weren’t so expensive I would own one.
The people at this dealership go above and beyond the call of duty to help me. The entire facility is top-notch. My best guy there is Gary Wright but everyone does a good job.
Best Vehicle I’ve ever owned
by SaintsToy from Santa Clara, Ca
January 8, 2019
Although I purchased this truck used, it was in mint condition w/low mileage. A rugged 4X4, fully loaded with extras and off-road tires and rugged blacked-out rims. This truck performs well above standards, on and off-road. Hands down better than the Nissan trucks and Jeeps I’ve owned- and I traded a Jeep for this Tacoma! Besides, the resale value on Toyota’s cannot be beat! This is a long-lasting performance truck worth every penny.
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
Ryan was our salesperson and he was super! Found us the exact car we wanted at a really great price. Easy and upfront to deal with. Made the entire experience hassle free and easy. We would definitely recommend this dealership and Ryan.
This is my first truck.
by Quangcung from San Jose CA
January 13, 2019
This is my first truck. I was been looking around quite a bit of time, tested a few different brand name and finally bought this Tacoma.
Friendly staff members, repairs were made, I am pleased.
Even better than expected.
by Tyson from Amarillo, TX
December 12, 2018
Despite some of the common complains you hear about the Tacoma, I find the seats to be very comfortable and properly positioned and the accelerator is plenty responsive - no need for a Pedal Commander! The Entune 2.0 infotainment system is fine for basic radio/bluetooth connectivity but is severely dated and lacking in features compared to many other vehicles of this class. Overall, this truck strikes a good balance between utility and comfort.
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