The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
The Truck of my dreams
by JMAlamo from Puerto Rico , Bayamón 00957
January 5, 2019
The truck that Falls the measurements belong to my family . And the colores of the moment. Lines Good , excelent motor. And big rims
Alan is a great guy to work with. He is willing to talk any time to get you what you want in the car buying process! He knows his vehicles! No high pressure sales just friendly and most helpful!
by Josh R from Lowell, Ma
December 2, 2018
This truck has made my life so much easier. The reliability of my 4x4 Tacoma SR5 and its short 4? bed has helped me lead my active lifestyle without worrying about towing, storage, or maintenance issues. While the interior is not necessarily top of the line, it is very comfortable and suits my needs. The trucks 4 wheel drive is a must here in New England and works flawlessly, although it does limit the trucks ability to turn when engaged. All in all, this truck has been a stress free alternative to my previous vehicles and Toyota should be proud of the quality products they continue to put out.
We came in for tire rotation, and came away with a beautiful red corrola. Alan was a super salesman. He work with on the our trade issues to our advantage got us out of one lease and into another great one. Thanks Allen and Toyota!!!!!
Tacoma an excellent choice
by Dan from Syracuse, New York
October 24, 2018
For dependability performance and value Tacoma is the best choice. Whether its brand new or pre owned you wont be disappointed. Ive owned nothing but Toyota since 1990.
Didn't feel pressured and people were very friendly
by Ravgirl from DealerRater.com
December 1, 2018
Alan was such an excellent teacher the night I picked up my Rav. He took his time explaining the different features my RAV has to offer and told me anytime I had questions I could call or text him and he would help me out It's very comforting to know I have a person who is willing to teach me all about my new vehicle to make sure I'm happy with my purchase!!
We love our turck!
by casiearthur from cedar park, tx
October 10, 2018
This baby drives like a champ, you sit nice and high and can see everything, plus its so comfy! We can't wait to go camping with it!
Alan Makabi explained everything I needed to know about the Toyota Rav4. He was very patient and took the time to answer my questions until I understood everything about the vehicle. He made the purchasing part of getting a new vehicle awesome!
Meh!, Okay I guess
by Ragnarok from Lincolnton, NC
October 7, 2018
Beautiful truck, just not happy with it.
The cab has a lot of wind noise from the airbag vents in the back of the cab, and when it rains, it sounds like i'm in an old tin roof shed.
And don't get me started about satellite radio, the music I've heard on it sounds worse than bootlegged cassette tapes, and those SiriusXM people won't stop bugging me to sign a contract!
Thinking of trading it in on a used 2 door model if I ever find one, I know they exist, they just aren't available to the general public. :(
Very polite guy there very helpful was willing to work with us all the vehicles there seemed pretty nice we bought a Tahoe that's in great shape I think I might go back to get me a truck.....I don't understand why I seen complaints on here against the place cause we had a great experience for first time buyers from a dealer
Love these trucks
by Kellyp from Wilkes barre pa
October 26, 2018
This truck is great for it being a smaller truck. It had plenty of room and drove nice. If they weren’t so expensive I would own one.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
Despite some of the common complains you hear about the Tacoma, I find the seats to be very comfortable and properly positioned and the accelerator is plenty responsive - no need for a Pedal Commander! The Entune 2.0 infotainment system is fine for basic radio/bluetooth connectivity but is severely dated and lacking in features compared to many other vehicles of this class. Overall, this truck strikes a good balance between utility and comfort.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This is my first truck.
by Quangcung from San Jose CA
January 13, 2019
This is my first truck. I was been looking around quite a bit of time, tested a few different brand name and finally bought this Tacoma.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
You want a dependable vehicle’
by Canadian jay from New England
December 6, 2018
The best vehicle I’ve ever owned. I’ve been waiting years to get this truck living in New England, I needed it. I do just about any physical activity, (biking, camping climbing etc.) and the truck meats all my needs for storage and off road capabilities when I need to get to that hidden trail. Still after years of having this truck, I still love to drive it! Make the right choice!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best truck I've ever owned out of total of seven
by Bobby from Mansfield, Oh. & road trips
January 4, 2019
Controls are all very straightforward & easy to reach & use. I love that it still has a CD player for my favorite old tunes, & more current tech such as phone sync & navigation. Love it all!
We love it! This is by far the most comfortable truck that we have owned. Toyota's new safety features are what convinced us to purchase a new 2018 Tacoma. Another additional benefit is the resale value.
I live in a rural area and finally got tired of wrangling my garbage cans in the back seat of my Volvo wagon for my monthly trip to the dump. I had the wagon 15 years and it was still good but I decided with no kids I no longer needed a station wagon I needed a truck. I love it. It is practical, has great resale value if or when I tire of it, my friends say I look "badass" in it and if I decide I want to run away, I can hitch an airstream Nest to it and take off. What's not to like?
Great customer service. Friendly greeting from sales staff. Would recommend to anyone that area that wants to make the car buying process nice and easy.
Not sure bout it ’
by White Shadow RAM from West Cola
November 29, 2018
My Tacoma was a TRD Sport 4wd . The truck was very nice . Beautiful sporty body style , very quite smooth ride but the transmission shifts way too often which forced me to trade in. It almost seems that the horsepower is lacking , maybe needs a Turbocharger or different gears in rear end. I have owned dozens of vehicles in the past but never one with a transmission as finicky as this one . Glad I traded to a 2019 Ram truck , it doesn’t have any problem going up slight inclines and is a pleasure to drive .
I bought my car from Skip and he was the best. Very easy to get along with and the whole process was smooth. This was my first time buying a car and everyone was so helpful. I recommend to everyone now.
Older used truck
by always purchase used, never new from La Fontaine
November 20, 2018
Very nice interior, plenty of room inside for comfortable traveling. For being over 13 years old, our Toyota Tacoma runs great, the paint is still bright, and we like it very much!
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