the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Sales person Bob McCoy found us exactly what we. The price of the new car price & trade in value were in line with what I was looking for and the car was prepped and ready when we arrived. Everything went smoothly with financing and explaining the new car features.
I brought my 07 Prius in for service in early November. Knowing I needed tires again (3rd set), I asked for recommendations which would have been better in snow than the current tires, or the original set, both of which were traction-deficient. Jason recommended either a Michelin or a General Tire Altimax, and that I could/should get other ideas online like at tirerack.com or elsewhere. I've gone with the Altimax, and am quite please with the ride, noise-level, and traction so far (on wet roads, dry, and an inch of snow). Also, I was expecting some additional expense for incidentals since the car has 105K and is 11 years old. It did need some additional work. I've always trusted Luther Toyota to treat me right. And they have done so again. Thank you John D.
Scott did a 5-star job in helping us choose a new vehicle, a Highlander, when we came in to look at what would have been our fourth Rav 4. He was forthright, helpful and direct; we feel we were very well served by his professional and courteous manner.
We chose to come to Rudy Luther after looking online for a salesperson. Nettie was so wonderful to work with. She is knowledgeable and her years of experience working with people was evident! Her ability to hone into us as a couple was amazing. Nettie took the time she needed for us to make a decision!! We were trying to decide between a couple of vehicles and we never once felt pressure to buy. We would recommend Nettie to anyone looking for a no-pressure salesperson!! We would buy from her again hands down!
Mark Jersild worked with me when it was time to replace my 2007 Toyota. I opted for the Camry - Mark listened to my needs and helped me find a great fit. The purchase process was very smooth and hassle-free. I highly recommend coming to him for your new car! Sarah in finance was also very knowledgable, great to work with and offered assistance even after the sale.
I walked into Luther Brookdale Toyota hoping for information to decide whether to buy a used car or lease. Having mainly owned cheap, junk cars, I didn't feel confident in purchasing a new car, but Jake Campbell and the team here helped me squash those fears. I was welcomed back a day later, after thinking through my options. Both Jake and Yuri spent time making sure I understood everything (without ever talking down to me). I bought my first new car, and am delighted with it! This was a fantastic experience, and I highly recommend this team.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
Andrew provided an exceptional customer experience
by Michael Lauermann from Sartell
June 18, 2018
I have been so happy with Indoor auto I have purchased 6 cars from Andrew over the past 2yrs. Now all my friends & family make their vehicle purchases with Andrew & his exceptional Indoor Auto staff. Indoor Auto has a wide variety of vehicles to choose from & if they don't have it Andrew will get exactly what you are looking for. One word for describing Indoor Auto & the experience you will receive - AWESOME (-:
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.