Dealt with Kevin on a new Tacoma ,he never pressured us and the service is great. The Toyota dealership is the cleanest around. We have dealt with other Toyota dealerships in the past but we will come back here again?!
I recently purchased my third Nissan Murano from Blaise Alexander Nissan. Since the car I wanted was not in their inventory, they quickly found and transported that car to their dealership. The sales people have always been very helpful and I know I will get quality service after I buy the vehicle.
Sales and service department a little disconnected
by Jim from DealerRater.com
December 5, 2018
Salesperson (Travis) was great: friendly, responsive to messages, and right to the point with no unnecessary back and forth on pricing. Easiest and most stress free purchase from a dealer that I've ever had. Service department was the opposite, I was pretty dissatisfied. Impossible to make an appointment within a reasonable amount of time which left me covering the entire cost to fix some minor issues myself that would have otherwise been converted under warranty -- had I been able to get the car in to them to have them work on it in a reasonable amount of time. Lack of after-the-sale service ruined an otherwise positive experience for me at this dealership.
Out of the way from Lancaster but worth every mile!
I searched all over and via the Internet and couldn’t find a better deal! Everyone at the dealer was personable and our salesperson Dave was knowledgeable and easy to work with.
I wouldn’t hesitate for an instant to send everyone I know to Sunbury Motor Company.
SMC is a great place to shop for a vehicle. The sales people are very friendly, they are not pushy, they get all the discounts & rebates they can for you. They even save you the time & hassle of going & applying for a car loan, they do all the leg work for you. I would recommend SMC to anyone looking to buy a vehicle.
Highly recommend Toyota. Traded in the Toyota Corolla and purchased a Rav4. This is the second vehicle that we've bought from this dealership. Haykel provided wonderful service and made the process very pleasant. He strived to meet our price range and expectations. Haykel went above and beyond, even to the point of helping to transfer items from our old vehicle to new.
Upon entering the facility and meeting our salesperson, Haykel Abrougui we were made to feel very welcome. Mr, Abrougui was very pleasant and friendly. As we discussed our interest in purchasing a new car we shared our research information with him. He was very accommodating and made us feel comfortable. There were no high pressure sales tactics. They had the car we were looking for on the lot. Test drive occurred over multiple road conditions and he explained features of the car both before, during and after the test drive. Service was a major factor in our decision to buy from this dealership. Since we had already previously purchased two vehicles from this dealership we were aware of their excellent service and Toyota's two year/24000 mile free service program. This dealership also offered a home pick-up and return service, regardless of the distance from the dealership and the use of a loaner vehicle. They removed the stress and constant haggling from the purchase process. Very satisfied.
Wonderful experience... Love the service dept and guys... Very knowledgable, any questions were answered quickly and accuately. I also swing by and see Tom Stacey, who sold me the 4Runner. He always addresses me by name!
Great service, nice staff who greeted is at the door. Staff was familiar with inventory and features of vehicles, and easily able to get vehicles from nearby dealers. Good financing staff who were very friendly and gave NO PRESSURE. Legitimately interested in our satisfaction and got us the best deal possible.
The staff always takes their time and explains things to me about my car and why I need to have certain things done, they are not pushy, or rude even knowing that I didn't buy my car here . I will always take my car here for service.
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