the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
Couldn't be happier!
by madstop83 from Northshore Massachusetts
January 10, 2019
We love it! This is by far the most comfortable truck that we have owned. Toyota's new safety features are what convinced us to purchase a new 2018 Tacoma. Another additional benefit is the resale value.
Celeste was our sales person and she was competent, helpful and friendly. She patiently worked with us until we decided what car we wanted to buy. The entire process was without any pressure, the business manager who did the paperwork was a pleasure to deal with. He answered all our questions. We had a small problem with the price and that's why we took one star off. But in the end everything worked out fine and Pearson was accomodating with their price. We would buy there again, it's a fine dealership.
This is the best truck on the road. Just amazing.
by JAbrams6 from Merced, California
November 14, 2018
I love my Tacoma. It’s a great truck for being a mid size truck. It gets decent gas mileage and it has good power and torque that you would need for any need for a truck. Of course dependability it’s always on top of the scale these trucks are the best!
I am not good about keeping up with the recommended maintenance schedule. At my last oil change the employee spent a lot of time answering all of my questions about what is involved with my next big service on my vehicle, the time frame involved, and other questions. He was very patient and didn't try to hurry through the answers. Please keep this man for a long time! I like him. (Give him a raise, too. He's worth it.)
I also really enjoy your coffee and peanut butter crackers.
Best Vehicle I’ve ever owned
by SaintsToy from Santa Clara, Ca
January 8, 2019
Although I purchased this truck used, it was in mint condition w/low mileage. A rugged 4X4, fully loaded with extras and off-road tires and rugged blacked-out rims. This truck performs well above standards, on and off-road. Hands down better than the Nissan trucks and Jeeps I’ve owned- and I traded a Jeep for this Tacoma! Besides, the resale value on Toyota’s cannot be beat! This is a long-lasting performance truck worth every penny.
Salesman knew and stood behind their product. They were willing to negotiate to a price that left both parties satisfied. I'm a repeat customer and quite pleased. This also includes repairs and even warranty work.
Love is truck and the dealership
by Mlar from Milpitas
December 5, 2018
This truck meets all my needs and the service and extend warranty were great. Gave me real peace of mind. As good as on a new car
My husband and I felt very welcomed and appreciated not being high pressured into a sale. Everyone was very warm and accommodating and took time to answer our questions without prejudice! A very nice experience! Thank you!
most reliable ride I have ever owned out 30
by Bill Lang from BayCity,MI
December 5, 2018
not needed any repairs yet, tires long lasting, brakes lasting longer than any other ride, plenty of get up and go, great smooth ride, miles per gallon are good.
Jim was very helpful with the car buying experience. Super nice overall great experience!
My 4th Toyota truck. Thats how good they are.
by Jerry196 from Lincoln
December 31, 2018
I love Toyotas. Very reliable, easy on gas. Dependable. Could use a bit more power but not a real hinderance. Will give this truck to my grandson next year and buy a new one for me. Drove Chevrolet and Fords in the 60's, 70's and 80's, now only Toyota.
Jim was knowledgeable and worked hard at giving me what I wanted and made sure I was satisfied. He made me feel comfortable in what I was buying and took the time to answer all my questions. I will recommend him to my future friends and family.
Great truck if you don’t want a full size truck
by Mikefish from Pine City, Mn
January 12, 2019
Great truck if you don’t want a full size truck, very reliable, I have the longer bed which is great, I don’t think I would like the smaller bed. Lots of hidden compartments, for storage.
Unfortunately we couldn’t make a deal but had a great experience. Gary and Donnie are top notch. I will definitely deal with these guys in the future.
Love my truck very dependable
by Schmudy from Lakeland Fl
October 17, 2018
I had four children so it fit all my kids comfortably I can go anywhere I didn't have to worry about being stuck anywhere where it had four wheel drive it was good on gas it's 2018 and I still have it and I love it
Always prompt and they get the work done right the first time worth every penny . I wouldn't take my Beetle anywhere else but Southern Volkswagen
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
I was in the Chesapeake VA area for two days to get a car in preparation to move from NYC, and Tim made the experience quick, easy and hassle free. He gave smart advice on insurance, and connected me with his local Geico insurance while I was test driving the vehicle. Everyone was so friendly, and I would recommend Carlotz for the next automobile purchase.
13’ 2wd taco
by Dub Wiggabottem from Marion, ohio
September 13, 2018
This trucks not quick, but bound to be reliable. I purchased it to tow a side by side. I’ve upgraded suspension, brakes and transmission, easy to work on.
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
This is my first truck.
by Quangcung from San Jose CA
January 13, 2019
This is my first truck. I was been looking around quite a bit of time, tested a few different brand name and finally bought this Tacoma.
This dealership was perfect for me and my wife to buy our first new car together. Our sales person Robert Cameron was very friendly and showed us all the details we needed to know about getting a new car. Im very satisfied with our experience and highly recommended them to anybody i know.
Trucks are not just for boys.
by Island Truck Gal from Roche Harbor, WA
January 9, 2019
I live in a rural area and finally got tired of wrangling my garbage cans in the back seat of my Volvo wagon for my monthly trip to the dump. I had the wagon 15 years and it was still good but I decided with no kids I no longer needed a station wagon I needed a truck. I love it. It is practical, has great resale value if or when I tire of it, my friends say I look "badass" in it and if I decide I want to run away, I can hitch an airstream Nest to it and take off. What's not to like?
Me and wife went to Checkered Flag Toyota today and we left the same day with our 2019 Toyota Corolla. We traded in our old car and we got a good offer on it. I would highly recommend our salesman Robert Cameron that helped us out a lot since we were first time new car buyers. Hassle free experience and help us out throughout the whole experience.
Nice & comfortable.
by Mr T from Hixson, TN
January 3, 2019
Tacoma is very sharp looking truck. It has a very smooth ride and four prople sit comfortable. The wireless charger for Iphone is awesome feature for the truck.
Went to buy a truck on Friday, computers were down, showed them my drivers license and insurance proof and left with a new Toyota Tacoma for the weekend, went back Monday to finalize the paperwork, It went fast with the paperwork processing and my salesman Jeffery Cannon was very professional and courteous. I will recommend all my friends and family to go and see Jeffery Cannon at Checkered Flag Toyota for all their car and truck buying needs for a wonderful experience.
Still a very good product, my third one
by Carl from Atlanta
December 21, 2018
This truck continues meet all my needs and a couple of new ones too. They keep on making it a better value. I am a loyal customer.
My last two cars prior to buying my first Hyundai in 2008 were BMW's. I bought this, a Santa Fe, to help with our move into our new home. I kept this car for over 7 years, and still enjoy driving it. No one problem. Although I did have to buy a battery a few years ago. I also bought a car for my daughter at this dealership and just ordered a 2016 Tuscon for myself. They are honest, they don't play games with prices. I wish my Lexus dealer ( wife's car ) were half as good
Love these trucks
by Kellyp from Wilkes barre pa
October 26, 2018
This truck is great for it being a smaller truck. It had plenty of room and drove nice. If they weren’t so expensive I would own one.
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