I bought a Ford from them and they will go one stop further to help.thire customer I will.never go.back to.a big dealer again as long north coast is here thire dad and mom raised thire sons to be honest and fair thanks again Jamie and Jared 9
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Bryon was attentive, informative and helpful throughout the buying process. He helped me understand all the features and how to use them. When I picked up the car it had all the options for the agrred upon price and was the desired color. Bryon has called to follow up and answered all my questions. This was a positive buying experience and I love my C-HR.
Greg Palmer, our Dorschell Used Car salesperson, was altogether superior in terms of professionalism and dedication to customer service. He made my used car purchase a breeze--in fact a most pleasant experience. I would return to Dorschel to work with Mr. Palmer in a heartbeat!
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
I was very happy with the service I received on my recent visit to Garber Honda for routine service on my 2010 Honda Crosstour. The service representative was very friendly and knowledgeable about the service needed on my vehicle. There was no waiting to see the representative when I arrived and the car was finished when promised. The estimated expense was right on and the service was done properly. I purchased my vehicle brand new from Garber Honda and have had it serviced there since that time. I have never been unhappy with the repair service or customer service. I have recommended this dealer to anyone I know who is looking the purchase or service a Honda.
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
Just purchased our families fourth vehicle from Pioneer. We received fair trade on our truck and picked up the new vehicle the next day. They can have the vehicle ready for delivery the very next day, quicker than anywhere else we have purchased in the past. Very low pressure and we left with a newer vehicle, with less mileage and more options than the competition down the street that was in the same price range. Will be back to buy again. Thank you.
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
A few bumps in the road when replacing my 2013 Toyota RAV4 with a new 2018 Toyota RAV4 XLE but our salesman, JJ Santiago and Sales Manager, Sean Carroll we’re very professional and got around the problems to make sure that I was a very happy customer. Thank you!
I want to give a commendation to Allen and your service department for their above and beyond service they showed this morning in handling my recall appointment. They considered the difficulty I have driving over during these winter months and lake effect snow. The service was expedited, and handled with great competence . Many heartfelt thanks.
Greg Palmer, Dorschel Pre-Owned Car representative, was hands down the best automotive representative I have ever worked with. Professional and dedicated to customer concerns, he made the purchase of a pre-owned Toyota Corolla a breeze--actually a pleasure. I would return to Dorschel to work with Greg Palmer in a heartbeat.
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