My wife's new car kept dying on her & my two year old! Service department tried convincing my wife that it wouldn't hurt to drive the dying, messed up car back home & drive it through the weekend. After all it was still under warranty so if she left the parking lot & the motor blew up it would be covered.
However (Piresa Willis)the lady who sold us my wife's car! went above & beyond to get my wife & daughter home safely.... Thankyou Piresa willis & whoever helped in getting my wife & daughter home safely.
To early really to tell we just drove it home
by Terry and Tammy from Edna Tx
January 13, 2019
We just got our truck last night at 10:00. He wanted the long bed and I wanted the full back doors so we got what we both wanted
The receptionist, salesman, and finance person were prompt in responding, courteous and helpful throughout the process. Though I should probably wait to do this until after I actually receive my car from the transport company, I feel confident that all will be well. This was my first car buying from a distance and it went smoothly.
Flat out bulletproof
by Kb4040 from Atlantic City
December 29, 2018
Tacoma’s are indestructible. I’ve never had an issue with them in over 25 years of driving them. The hold their value better than anything else on the market
I have never written a review for a dealership but this Toyota dealer is top notch, from front staff to my awesome salesman Terry Terrell and the finance guy Chris, one of a kind! I hope the CS continues after the purchase, I trust that it will! Great experience!!
13’ 2wd taco
by Dub Wiggabottem from Marion, ohio
September 13, 2018
This trucks not quick, but bound to be reliable. I purchased it to tow a side by side. I’ve upgraded suspension, brakes and transmission, easy to work on.
Mrs Mary was excellent to work with. She was able to get me in the vehicle I wanted at the cost & payment most suitable for me. She had everything prepared prior to me getting there. Closing on the deal was very fast. I was there a total time of maybe 30 minutes. I highly recommend her to anyone looking to purchase a new vehicle.
Good truck, solid performance
by Coach from MONTEVALLO
December 19, 2018
Exactly what I was looking for, quiet in the cab, good electronics, solid off road. Very roomy, good leg room front and back, plenty of cup holders
I would like to compliment Mr. Judd Hodge (Sales Manager) for his exemplary care and concern. My 84 year old mother purchased a new Camry from Yokem a few weeks ago. She recently experienced a problem with the car. I am from out of state and just happened to be visiting my mother when the problem occurred. I asked her who the salesperson was that she had dealt with. She stated Mr. Hodge sold her the car. It took one phone call to this gentleman and he took immediate action to assist us. I want to add that this took place on a Saturday which is a busy time for dealerships. I have purchased many vehicles through the years and have never experienced this type of "service after the sale!!!" I currently drive a Toyota truck. When the time comes to trade for another one, it will be worth the trip from out of state to deal with Yokem Toyota, Mr. Hodge specifically. Thanks again Judd!!
Exactly what I needed in a pickup
by RMills from Elk City, OK
January 1, 2019
Truck met all my needs. Nice cab size, great fuel mileage, easy to park, plenty of storage, awesome ECT power feature. Awesome truck to own!
AWESOME place to buy EXCELLENT pre-owned vehicles....They have the BEST prices around !!!! They are all VERY FRIENDLY....
I VERY HIGHLY RECOMMEND THIS PLACE !!!! Y'ALL GO SEE VIC !!!!
This is the best truck on the road. Just amazing.
by JAbrams6 from Merced, California
November 14, 2018
I love my Tacoma. It’s a great truck for being a mid size truck. It gets decent gas mileage and it has good power and torque that you would need for any need for a truck. Of course dependability it’s always on top of the scale these trucks are the best!
I did not buy a vehicle here but the contacts by phone were truly professional and nice.
Solid as they come
by attababy from Powell, TN
August 10, 2018
Drove my Tacoma for 5.5 years and loved it. After living with a vehicle for 5 years you do pick at the minor short comings. First, I wish I had gotten leather to begin with as I missed it. The cloth seats are very durable, but were stiff and a little rough to the touch. Second, the turn radius of the Double Cab long bed is not very conducive to parking. Lastly, the Entune radio system is lousy and very disappointing for the upgrade cost for JBL. With all that said the resale value is terrific (90% of original price 6 years later) and I would not hesitate to purchase again. I simply upgraded to a Tundra and promptly got my leather!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
My 4th Toyota truck. Thats how good they are.
by Jerry196 from Lincoln
December 31, 2018
I love Toyotas. Very reliable, easy on gas. Dependable. Could use a bit more power but not a real hinderance. Will give this truck to my grandson next year and buy a new one for me. Drove Chevrolet and Fords in the 60's, 70's and 80's, now only Toyota.
Although I purchased this truck used, it was in mint condition w/low mileage. A rugged 4X4, fully loaded with extras and off-road tires and rugged blacked-out rims. This truck performs well above standards, on and off-road. Hands down better than the Nissan trucks and Jeeps I’ve owned- and I traded a Jeep for this Tacoma! Besides, the resale value on Toyota’s cannot be beat! This is a long-lasting performance truck worth every penny.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Even better than expected.
by Tyson from Amarillo, TX
December 12, 2018
Despite some of the common complains you hear about the Tacoma, I find the seats to be very comfortable and properly positioned and the accelerator is plenty responsive - no need for a Pedal Commander! The Entune 2.0 infotainment system is fine for basic radio/bluetooth connectivity but is severely dated and lacking in features compared to many other vehicles of this class. Overall, this truck strikes a good balance between utility and comfort.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
You want a dependable vehicle’
by Canadian jay from New England
December 6, 2018
The best vehicle I’ve ever owned. I’ve been waiting years to get this truck living in New England, I needed it. I do just about any physical activity, (biking, camping climbing etc.) and the truck meats all my needs for storage and off road capabilities when I need to get to that hidden trail. Still after years of having this truck, I still love to drive it! Make the right choice!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best truck I've ever owned out of total of seven
by Bobby from Mansfield, Oh. & road trips
January 4, 2019
Controls are all very straightforward & easy to reach & use. I love that it still has a CD player for my favorite old tunes, & more current tech such as phone sync & navigation. Love it all!
This truck has made my life so much easier. The reliability of my 4x4 Tacoma SR5 and its short 4? bed has helped me lead my active lifestyle without worrying about towing, storage, or maintenance issues. While the interior is not necessarily top of the line, it is very comfortable and suits my needs. The trucks 4 wheel drive is a must here in New England and works flawlessly, although it does limit the trucks ability to turn when engaged. All in all, this truck has been a stress free alternative to my previous vehicles and Toyota should be proud of the quality products they continue to put out.
Very thorough with repairs, excellent service, and friendly staff!
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
I absolutely love this place. Nathan and David, You Guys are Awesome. Will definitely recommend others to you really soon !! Customer Service was Amazing and I enjoyed every second there. Walked in less confident and Walked out Smiling for Joy! The world is full of crazy people, thank God you guys made this girl smile :) Thanks again
Great truck if you don’t want a full size truck
by Mikefish from Pine City, Mn
January 12, 2019
Great truck if you don’t want a full size truck, very reliable, I have the longer bed which is great, I don’t think I would like the smaller bed. Lots of hidden compartments, for storage.
Recently called about a truck. The salesman was especially helpfull. I live out of town and we tried to work out a way I could get to the dealership and inspect the truck I was iterested in. As things worked out I was not able to make the trip. I was extreamly disapointed I was not able to complete the purchase and thanked the salesman for his patients and told him I'd certainly recommend Yokem to any one who was looking for friendly dealership.
Tacoma an excellent choice
by Dan from Syracuse, New York
October 24, 2018
For dependability performance and value Tacoma is the best choice. Whether its brand new or pre owned you wont be disappointed. Ive owned nothing but Toyota since 1990.
Great experience buying a used car. Friendly staff. Owner spent half an hour showing me his FJ cruiser. I was reassured in buying a Toyota certified car from a local dealer and plan to keep my FJ for many years to come.
Love is truck and the dealership
by Mlar from Milpitas
December 5, 2018
This truck meets all my needs and the service and extend warranty were great. Gave me real peace of mind. As good as on a new car
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