Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
Alan is a very knowledgeable and patient salesman. He made our experience very easy and went way above and beyond. Toyota will be our lifetime choice for our future cars with Alan. We have never had someone follow up with us after our buying experience. Alan truly cares about his customers!
I live in NH and purchased a vehicle from Tampa Bay Auto Network. They are the most professional, polite and easy people to work with. The customer service they provided to me was outstanding.
Mike and Lou were honest and thorough throughout the entire process.
Lou took the time to walk around the car with me while I was on the telephone with him asking questions about the car.
Mike handled the financial side along with the shipping and made the paperwork very easy to do via e-mails and explained in detail what I need to do on my side to complete the transaction.
They went the extra mile to show me pictures of my corvette being loaded on the trailer after working hours and updated me on the progress until my car was delivered.
I Highly recommend Tampa Bay Auto Network to anyone looking to buy a car without the hassle.
Great people to deal with !!!
It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
First time financing a car. A lot of dealerships/salesmen just want the most they can get out of you. Luckily I found Mike at Tampa Bay Autonetwork. He has been the most helpful guy Iv ever spoken to from any business. I had a lot of concerns buying out of state but he was very patient and really helped walk me through the process of buying. Very rare to find this level of customer service anywhere today. I'v had my dream car for 2 weeks now and it has exceeded my highest hopes and dreams!! Exactly as described! No disappointments!
Would recommend all family and friends. Buy without worry from these guys!
I've always hated dealerships for service because they force you to deal with a pushy, unkowledgeable salesperson instead of a mechanic. Not only did Veterans Ford not try and up-sell me every stupid, useless service imaginable, they were perfectly ok when I said I wanted to wait on certain services. Huh? It's like the Narnia of dealership service departments. They also seemed knowledgeable and happy to be working there. My first trip I was confused because I was treated like a human being, you could have conversations with them instead of just them talking at you. Sadly my car was totaled and my needs have changed (minivan), so I went with a Honda. I have a service contract with it, or else I would have no problem bringing it to Veterans Ford for service.
Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me until I got there.. This is before I had even met him. He was patient, answered all my questions,explained about the company, and never once pressured me. He was the best salesperson I've ever dealt with in my life. Next I went to see Julio A. He was amazing. He was very thorough with his explanations, and went out of his way to help me get the financing. Both Gene and Julio spent over an hour on hold to the credit bureau to make it possible for me finance the car. They both treated me like family. They introduced me to Rachel W. who will be calling me to follow up on any concerns or questions. I even met the people in the service department because they had to reprogram something so I could have a phone in the car.
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
After seeing a Sun Toyota internet ad for a 2018 Acura, I initially shopped a local dealer for their pricing and realized that there was a considerable price difference between the Sun Toyota price and the local dealer. After indicating interest in the vehicle on Sun's internet site, I was immediately contacted by Ben Carriere. After three and a half hour drive to Sun Toyota, I traded my vehicle for the 2018 Acura. Ben Carriere is a consumate professional and a pleasure to work with when purchasing a vehicle. My wife and I were impressed with the level of courtesy that we received. This is the most positive experience in Car Buying that I have ever experienced. I must also say the restaurant inside the dealership is a nice convenience.
If Jose and Pete didn???t work there, I would not travel all the way from Jacksonville and Orlando to continue doing business with you guys. Thank you Sun Toyota for always employing the right people.
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