Was shopping for a good used car for our son and his family. Met the staff at Autostar and right from the start we were treated fairly and with respect. Even after the sale - when a problem arose with the car - they went out of their way to repair it at no cost to us. It is rare today to find such ethical and pleasant service.
I purchased a car today from justbettercars.com. Dave Stratton was the salesman I was working with. I walked in with a very bad credit score but a large down payment. I test drove a 2016 Nissan Rogue, they let me drive it all the way to foresthill and back to pick up my dad for moral support. After falling in love with it. Dave personally drove me to the bank to cash my $8,200 check for my down payment I got cold feet. My paperwork had already been written up and handshakes made but I was worried about having another large car payment. Dave then allowed me to look at other options, I test drove 2 other cars, a Mazda 3 and a Hyundai Elantra. After deciding on the Elantra and once again shaking hands on a a deal I got cold feet. I was ready to walk out but Dave convinced me to go talk to the finance manager. In the end the finance manager was able to take my interest down by 8% and my payment down by $50 per month. I’ve only owned the car for 4 hours but the patience Dave (although he got a bit testy in the end, but understandably so, he had spent the whole day with me) and the whole team had was great. I wasn’t shamed for my bad credit at all. I would highly recommend Dave and justbettercars.com
I want to publicly thank Raad and his staff for an amazing, top notch, and hassle free car buying experience! My wife and I were shopping for a Honda Odyssey Touring, because we needed a vehicle with more room and comfort, and we literally drove by and saw that he had one on the lot and pulled in. Immediately, my family was greeted with a very friendly welcome and we knew that this just might be our last stop. When we met Raad and he found out that we were a military family, he stopped everything that he was doing and he personally showed us around the Odyssey, evaluated our trade (2016 Mitsubishi Outlander SEL), and he offered us an unbelievable deal on our trade and on the Odyssey. We were already financed by USAA and within a short couple hours we were on our way home in a very clean and superb vehicle. It’s been a few months since we made our purchase and we’ve had zero issues. The Odyssey definitely changed how my family commutes and our travels have become much easier. Thank you Raad! I highly recommend this dealership!
An absolute pleasure working with John, Mike and Murray. Bought a beautiful used truck for a very fair price. I felt welcome and trusted while working with these processionals!
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