I recently purchased a 2015 Dodge Ram CV Tradesman from Motortime Auto Sales and had a great experience. Motortime had a great selection of white commercial vans and I choose the Tradesman because it is the perfect size for my small cleaning business. Ben (owner) assisted me with the entire purchase experience. Ben was very professional and knowledgeable on the van’s features and functionality. I asked him if he was negotiable on the price and he offered to reduce the price by about $500.00. The reduced price was fair and in alignment with Kelly Blue Book and what other dealers were asking for similar vehicles. The best part was that when I informed Ben I was in Indiana and would need to arrange for someone else to drive to Ohio to pick up the van, Ben asked where I was located and then offered to personally drive the vehicle to me over that coming weekend. He had a mother’s day function to go to in Indiana. Ben coordinated all the paperwork quickly for the sale and transfer of the title. It was an absolute breeze working with Ben and he made this purchase a pleasant experience. I rate Ben and his company a stellar “5” stars and would recommend him to anyone looking for a fair price on quality vehicles. Thanks Ben! Sincerely, Maria
I recently purchased a used Tacoma from Joseph. I also drove 5 1/2 hours one way to get there. I read their website mission about customer service and how the customer is #1. Well, I know a lot of places say that but only a small percent "Walk Their Talk."
Not only did Joseph "Walk Their Talk" they went beyond that. I had issues day 1 and really did NOT want to drive that 5 1/2 hour trip one way again. Stephen Stackhouse, who was just awesome, sent out a driver, Jim, to pick up my truck and give me a loaner car so they could service my truck. Jim was also awesome and took very good care of my truck while driving it. A week later Jim drove my truck BACK to me and took the loaner car back. I was totally impressed with this. I would absolutely drive that distance again to purchase another truck. I am planning on this truck to last many years though but in any case I would TOTALLY recommend this dealership. Thank you so much for having integrity, honesty and respect for us consumers. YOU ROCK!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Geiger and Mark Zinser made it quick and easy to purchase my new Edge, very happy with my experience at Cronin! I have purchased from three different dealerships in the past and Cronin has by far given the best customer service!
I purchased my Toyota from a dealer in Indiana back in 2009 and now call Kerry Toyota home. I had recall work that needed to be done on my vehicle and I was provided transportation to and from my home while repairs were made. The shuttle drivers were super friendly and Mr. Anderson the CSR I spoke with with was very professional . I was also able to schedule my appointment online which made things work out even better. A class act all around. I even received a telephone call from Toyota to check out how my experience was. I will definitely return and recommend Kerry Toyota to others.
We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
I recently purchased a Chevy Cruze for my daughter and Rico Graves was amazing! Great customer service and very understanding about my needs and financial situation. Definitely not pushy and overbarring like most salesmen.
If you???re looking for a vehicle MC Chevrolet is the place to go. The sales dept is knowledgeable and will work with you. They did a great job at explaining everything- with break downs. I have purchase several vehicles here and have never been disappointed. Service is great.
Went in after seeing a vehicle online. It had just been traded in so there were no photos of it yet but that didn't stop John from helping out. I contacted him and he replied very quickly. Long story short, the car was perfect and John was able to make it happen. No pressure at all, he had the car ready for me to test it and after it was purchased he made sure it was given a quick once through, filled the tank and I was off. Thank you for the wonderful service and a wonderful car!
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