Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Beautiful well maintained truck
by Richard from Pasadena, Tx
October 18, 2018
The truck was as advertised . Drives great and looks great. I would recommend this truck to everyone. The leather package is top of the line and the truck working are outstanding.
Everything was great. straightforward and it was a pleasant experience to deal with Al and Nick. Affordable and easy financing was available to me. Thanks again Cartopia
2015 Tundra Limited, Love It !!!!!!
by Mcck from York, PA
October 19, 2018
Husband looking for all around truck, something the family and travel in but also for hauling. Test drove a 2015 Tundra. Wow, style, comfortable for me and the kids!! Plus with the towing package. I think we found exactly what we are looking for!!
Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
by BAMATP from Fort Payne, AL.
October 11, 2018
Great buy! This truck is built to last with the best in quality and performance the Toyota Tundra is by far the best truck on the road today.
My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.
Best 1/2 ton truck
by Babinggton from Charleston,sc
August 8, 2018
This is my second Tundra. Toyota makes the most reliable vehicles. I would recommend this truck for the quality of parts, reliability, and resale value.
Knowledgeable salesman. Kind and personable staff. Clean shop and showroom. Warm atmosphere. I would definitely recommend visiting J.C. if you???re considering purchasing a vehicle.
Awesome yet sophisticated!
by Doodah from Springfield, VA
July 22, 2018
I love this truck! it is stylish, comfortable, well equipped, yet can be a beast when needed. I love the safety features and the electric rear window, which our dog loves as well. All features are readily accessible to the driver and intuitive.
I had a technical issue with car. Called, made an appointment and had the issue resolved. The service personnel was very courteous, professional and efficient. This is my 2nd car from Sansone and I look forward to doing business with them in the future.
Great place with great people. They talk you through the process, are very efficient and work with you and your price range. I would recommend to everyone.
The place also has a nice friendly feel to it.
Mae is the absolute best there is. Period. If you are looking for a new or used Nissan in Northern Jersey i'm sure you will be tempted to shop around at all the other local dealers in the area...but do yourself a favor. Save yourself and your family the headache, the hassle, and the time and go to Ramsey Nissan where they are actually willing to make deals happen...and no one does it better then Mae. She isn't just there to sell you a car. She actually cares about why, what the circumstances are, and which one of your needs need to be fulfilled. All the makings of an amazing saleswoman. New Altima...Check. New Rogue...Check. And now a brand new Murano. We can't thank her enough!
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