Easy and no pressure. Cars kept indoors and overall clean. Process was fast. So far car has been great and passed right through emissions. Hopefully it will be one to last for another 150k
Most dependable Truck we've owned
by jadams8869 from Chapin, SC
November 5, 2018
This truck met and exceeded every demand we threw at it. We owned a 4x2 but it was the most family friendly and comfortable vehicle we've owned and we have previously owned Chevrolets and Hondas that didn't compare. Our tundra pulled a 22 foot Aqua Sport center console without any hesitation. Toyota is definitely a class of its own.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Excellent truck lots of horse power and pulling po
by Bc reels&bills from Orange, texas
July 9, 2018
Great looking truck excellent power and pulling power . Good ride for a 4x4 plenty of room inside back seat leg room the best. Performance is great gas mileage could be a little better but it is four wheel drive so that comes with the gear ratio .
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
New (used 2016) Tundra owner
by Derwood from Weaverville, NC
November 10, 2018
Switched from an 06 Chevy 2500 4WD to Tundra 4WD. Haven't owned long enough to really say much except we own a Prius with 115,000 miles and a Tacoma with 175,000 miles so I'm confident it will live up to my expectations. Not the best looking trucks but if it doesn't cost as much as the Chevy to maintain for 10 years I;ll be happy. The 5.7 engine did get 19.2 MPG on the 200 mile drive home. That alone is impressive!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Love this truck!
by Hot Rod Granny from Boyd, TX
October 14, 2018
I have wanted a Tundra for many years. I am retired and have wanted to RV for many years, so I bought this truck only 3 months ago and then my RVing partner backed out. I don’t have any desire to RV alone nor can I afford to. This truck runs great, I love the power and PUNCH that it has. Rides extremely well too. My son has a Chevy Silverado Texan edition and would take my truck in a heartbeat if he could afford it.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
A real pickup. Not a city slickers ride .
by Hat 55 from Honobia, Ok.
July 26, 2018
Built and powered to handle farm and ranch chores. Nice enough to go to town in. This pickup is a real truck and not a wannabe,
The entire sales team were good. I enjoyed working with the United Buying Service representative, he was a true professional. The entire staff listened to my concerns. Victor
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
My advisor was great
Helpful and professional
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