Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
New (used 2016) Tundra owner
by Derwood from Weaverville, NC
November 10, 2018
Switched from an 06 Chevy 2500 4WD to Tundra 4WD. Haven't owned long enough to really say much except we own a Prius with 115,000 miles and a Tacoma with 175,000 miles so I'm confident it will live up to my expectations. Not the best looking trucks but if it doesn't cost as much as the Chevy to maintain for 10 years I;ll be happy. The 5.7 engine did get 19.2 MPG on the 200 mile drive home. That alone is impressive!
Got a great deal on a new Camry. They made it very easy. My salesman, the manager, and finance person were awesome. They really have it together there.
Most dependable Truck we've owned
by jadams8869 from Chapin, SC
November 5, 2018
This truck met and exceeded every demand we threw at it. We owned a 4x2 but it was the most family friendly and comfortable vehicle we've owned and we have previously owned Chevrolets and Hondas that didn't compare. Our tundra pulled a 22 foot Aqua Sport center console without any hesitation. Toyota is definitely a class of its own.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
Most spacious vehicle i've owned
by javjim24 from Laredo TX
September 12, 2018
Pretty expensive model of trucks but has lots of room, comfortable ride, very spacious, powerful, overall great vehicle, just wish performance upgrades and accessorizing was a bit cheaper.
I had a stress free easy experience with this Ourisman Chevrolet. Ease of appointment scheduling, professional, courteous staff, clean facilities. More than I could have expected.
Quite the contrast from Marlow Heights.
Thank you MEDRIC!
Love this truck!
by Hot Rod Granny from Boyd, TX
October 14, 2018
I have wanted a Tundra for many years. I am retired and have wanted to RV for many years, so I bought this truck only 3 months ago and then my RVing partner backed out. I don’t have any desire to RV alone nor can I afford to. This truck runs great, I love the power and PUNCH that it has. Rides extremely well too. My son has a Chevy Silverado Texan edition and would take my truck in a heartbeat if he could afford it.
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
by Mgr from Kent
August 21, 2018
Good truck with extra power to pull anything. The 4 weel drive is easy to use. Nice leather seats. Good power and entertainment system. Is well done. Ugly gas mileage but the V8 has a lot of power.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
A real pickup. Not a city slickers ride .
by Hat 55 from Honobia, Ok.
July 26, 2018
Built and powered to handle farm and ranch chores. Nice enough to go to town in. This pickup is a real truck and not a wannabe,
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
by Tommy from FL
July 15, 2018
The tundra ticks all of the boxes for me. Beautiful, reliable, very roomy, plenty of power. Transmission shifts smoothly. Nice features with back up camera
OJ is my service advisor and has always done a great job with my Highlander. The Service Manager Mehdi is also a great asset to the company
Excellent truck lots of horse power and pulling po
by Bc reels&bills from Orange, texas
July 9, 2018
Great looking truck excellent power and pulling power . Good ride for a 4x4 plenty of room inside back seat leg room the best. Performance is great gas mileage could be a little better but it is four wheel drive so that comes with the gear ratio .
Salesman Robin is wonderful,very professional, patient & kind. Best customer service I have had at a car dealership in awhile. We came in just to check out customer service before buying car but left out with the vehicle that night,we just picked up our hard tags 1 month later and we are very pleased.
The car was driven over a curb and developed a oscillation in the steering wheel while on vacation. Took it in to Koons in Westminister and they did the inspection quickly and determined only an alignment was needed. The alignment was completed and car returned in less than an hour.
After several bad experiences with trying to buy a used car at other dealers, and after an especially bad morning event that day, I responded to an online ad via text from my car. Within minutes Jason had responded to me via text, and we arranged a trip to the dealer. Jason was very easy to deal with, understood our primary needs in a car, was willing to negotiate, and even took care of a minor upholstery repair. The really excellent service followed over the next week, when the car unexpectedly developed locking and battery issues. We took the car back in for repair, and everything was repaired and covered as part of the original sale. While it was being repaired, Jason called me every day to update me as to the status, and this was without question the best service I have ever had from a dealer. I think what I valued the most was I was treated with utmost respect during the entire process. If I could give 10 stars, I would!
We were informed about a possible upgrade on our old Toyota Corolla. So we went to check it out and found it to be truly good. We ended with upgrading to a real nice new vehicle as Kris Ruhling and Fletcher Dixon assisted us and made it all possible. Both of them are awesome and so as the whole team including Hamid! We will definitely recommend the Dealership and the people involved.
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