I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
We were online car shopping and inquired about a vehicle. Within several minutes we were contacted by Lauren Bierria (client advisor). I was able to reach Lauren on the phone and we started chatting about the vehicle that I had inquired about. Long story short, we went the dealership, did a test drive, and bought the vehicle that my wife wanted. Lauren is easy to work with and he helped make buying this vehicle a pleasant experience. We would definitely deal with Lauren again. He is a nice guy and we enjoyed speaking with him.
Simply put the best experience I have ever had purchasing a car. Personally I have never owned anything but a Ford and after working with William Andrews and Eric Hogue to purchase 5 trucks for work I made up my mind that they would get my personal vehicles as well. They both are genuine, sincere, honest and always follow up. Really I could not imagine a better experience purchasing a car. You all will now get my business when my wife needs a new SUV and once my boys start coming of age.
I would especially like to point out Eric's professionalism. In my business I can be very tough on vendors and he was awesome and never wavered in being polite and professional. As for my personal purchase he exceeded my expectations again. I told him I didn't have time to come in and spend a lot of time. He took everything I sent him about what I wanted and found exactly that truck and created an even better version.
At delivery time William was a first class customer service experience and that comes from someone who was trained in hospitality by Ritz Carlton.
I look forward to many years of vehicle purchases.
Awesome customer service. Working with Robert Shafer was above and beyond my expectations. I was referred to him and that was the best thing ever. Thank you Robert for all of your hard work and dedication to application.
This is our second car from Atlanta Toyota. Winston Murray (sales) and Anis Khan (Finance Manager) did an exceptional job with making sure that I got what I would truly enjoy driving every day and helping me to get the financing for the car as well. We have dealt with both of them before on the purchase of a 2014 Camry for our son and have to say that they are still doing a phenomenal job in ensuring that their customers were happy and satisfied when they leave the dealership. They truly treated us as if we were their family. Thank you to Winston, Anis and Atlanta Toyota for all your help this past weekend. I am enjoying driving my new 2018 Camry with POWER SEATS!
Chris and josh were amazing. They got a deal done that couldn't be done at other chevy dealers. There goal is to make sure the customer leaves satisfied. My wife was overcome with joy when they said we're going to make sure you leave here with what you want. As a businessman I understand that when a customer comes into your establishment to do business make sure you do everything "within reason" to get the deal done because when they leave, your competitor will do everything they can not let them walk ot the door without a deal and what would have been your review and referrals.
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.
I just bought my second vehicle from Cherokee Cty Toyota. Like the 1st experience, the trade in and buying process went smoothly and efficiently. No pressure whatsoever! I feel certain I got a fair trade in value & great price on my new Rav 4. The staff is wonderful. I highly recommend them!
Excellent service and Very friendly staff. I didn't have appointments when I came in for services , I was sent to Abraham Castillo. Abraham has a wonderful personality and he take good care of his customers.
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