Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
After seeing a Sun Toyota internet ad for a 2018 Acura, I initially shopped a local dealer for their pricing and realized that there was a considerable price difference between the Sun Toyota price and the local dealer. After indicating interest in the vehicle on Sun's internet site, I was immediately contacted by Ben Carriere. After three and a half hour drive to Sun Toyota, I traded my vehicle for the 2018 Acura. Ben Carriere is a consumate professional and a pleasure to work with when purchasing a vehicle. My wife and I were impressed with the level of courtesy that we received. This is the most positive experience in Car Buying that I have ever experienced. I must also say the restaurant inside the dealership is a nice convenience.
I've always hated dealerships for service because they force you to deal with a pushy, unkowledgeable salesperson instead of a mechanic. Not only did Veterans Ford not try and up-sell me every stupid, useless service imaginable, they were perfectly ok when I said I wanted to wait on certain services. Huh? It's like the Narnia of dealership service departments. They also seemed knowledgeable and happy to be working there. My first trip I was confused because I was treated like a human being, you could have conversations with them instead of just them talking at you. Sadly my car was totaled and my needs have changed (minivan), so I went with a Honda. I have a service contract with it, or else I would have no problem bringing it to Veterans Ford for service.
Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
Alan is a very knowledgeable and patient salesman. He made our experience very easy and went way above and beyond. Toyota will be our lifetime choice for our future cars with Alan. We have never had someone follow up with us after our buying experience. Alan truly cares about his customers!
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
The service assistant, Juan De los Santos was very helpful. Everything fine. I also chatted with Bruno Constantinescu, the gentleman who sold me the car. I am always satisfied with the people at a Stadium Toyota.
I was totally satisfied with Stadium Toyota Service Dept. My Service Advisor Sue Ann was very helpful and I could not have asked for a more professional , knowledgeable advisor.
Thank you Stadium Toyota.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I brought my car to Parks because I received great service on another issue in the past. With this issue however I was not fully satisfied with the results. The part that was ordered and installed was not an exact replacement for my door. It didn't have the heated seat button opening in it. I was okay with that but when I drove the car the next day the two set buttons for drivers seat weren't on it either. This was not relayed to me at the time I paid for your service. I was given the option to have a correct part for the heated seat button but it would be $100 more and it would be 2 days for that part to be in Wesley Chapel. I bit the bullet on the heated seat button but was unaware of the other omission.
Ben Pugliesi did a terrific job handling my 2017 Sierra truck purchase. I was an out of state buyer and Ben handled every aspect of the transaction. He worked very well with my lender who had pre-approved me. When I arrived at the dealership my truck was parked out front, fully serviced, gas tank full, and clean as a whistle. Ben showed me many of the features that would make my 400 mile drive home comfortable. After a 30 minute inspection and test drive we completed the paperwork without any surprises and I left very happy.
The two salesmen and the finance person were professional and courteous. I highly recommended your dealership and will purchase there again. Thank you Thank you
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