Robert R provided excellent service. He was well versed about the model car we were interested in and did his best to keep our requirements in mind. It was his service, and our positive experience while at Oxmoor, that we purchased the car we went there to look at. I would highly recommend Oxmoor Mazda and ask for Robert R. Make sure Brandon A knows you asked for Robert R. Neither will disappointed you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Buying a 2017 Highlander. Person I had an appointment with was off. Bad start.
They sent me out with a young man, an intern home from college. Couldn't get the lift gate to operate properly. Not looking good. He went to get a sales person to help. Helpful, he was. Explained much more than I could digest prior to the test drive. Things were looking better. We sat down to work on the numbers. I told him of a quote I had from another dealer. He got that matched. When he gave me the value of my trade in, I told him a price I wanted. He got that price matched. Things looking much better. After some discussion of fees, we agreed to split them. Took a while to get the vehicle ready, but we spent time with a couple different persons.
Overall, a typical car buying experience. I was however, surprised they matched every price point I gave them. This was only one trip back and forth. Not the normal 5-6 times, and here comes a manager to explain you are passing up the deal of a lifetime. This was probably the best car buying experience I've ever had. Thanks Hunter, and Cody.
I havent had the most enjoyable car buying experiences in the past. With that said, I purchased a 2019 Traverse High Country from salesman Ed Silver. My wife and I had a very pleasant experience, the price seemed fair and to our surprise, the offered an actual very fair price for our trade in. Ed was extremely patient with us and very knowledgeable and helpful. I dont think we will be in the market for a car anytime soon, but whenever we are, I would definitely consider going back to Bachman Chevrolet and see Ed for future needs. Thanks for a pleasant experience.
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