After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
All Professionals in the field from Internet Sale's team, to Sales (Jessie Lopez), to finance. Easiest Lease I have ever completed. Prices unmatched by other dealers other vehicles. No head games, no pressure. Service I'm sure is the same. No weak links in this chain. Very personable in treating customers as customers. Thank you Classic Toyota!
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised.
My experience has been very positive so far as I look to buy a used vehicle. I am especially impressed with Melanie Krill’s efforts and professionalism to help me find the right fit vehicle and help overcome the objections I’ve had. She is an excellent Sales professional. Note: Did not purchase vehicle yet.
My wife and I were the market for a used car. We hadn't dealt with a dealer for many, many years. Instead we had been buying from private owners. We used Cargurus.Com to help us determine what we wanted and to narrow our search. We decided we wanted a GMC Acadia and the website indicated that Ganley Toyota is where the best deal could be found. It was much further then we wanted to drive to buy a car but once we arrived the distance didn't seem to matter. Our sales rep, Jessie Willig, did everything in his power to make the buying process stress-free. He had two Acadias ready to show us. Both looked brand new!! We picked the one we liked best and Jesse did the rest. We told him what we could afford and he worked hard to make it happen. He was super-accommodating in many ways. He literally worked up a sweat as he sprinted back and forth getting everything in order for us while the rest of the staff was shutting the place down for the night. It's been a few weeks now and we're very happy with our purchase.
P.S. I think we bought the Acadia mentioned in the June 28th review. Honestly, you couldn't go wrong we either! Thanks again Jesse!
I used Cars.com to view many many options to purchase a used vehicle. I finally just really wanted a GMC Acadia but the one I found was sold the previous day. But they had another that was similar. I ended up purchasing that one and a very pleasant and positive experience at Ganley. I would recommend them to anyone.
I cannot say enough about how great our experience at Ganley Toyota was! Our salesman Jessie was FANTASTIC!! He was genuine, understanding, relaxed, and great with our 4 year old! Most importantly he didn't try to pressure us into buying something we did not want because of our credit.
We have a limited credit history so imagine our surprise when we came in for a used Rav4 in our price range and that is exactly what we got. Not once did Jessie make our desire to have an SUV seem frivolous and impractical. Not once did he ever say " well with your credit, I can't get you into this Rav4 but I have a nice Buick Lucerne for you to test drive" Which is exactly what happened at the place we went to before Ganley.
The team at Ganley did the impossible:
*They got us into the SUV we were looking for
*They got us financed at a great interest rate
* We have payments in exactly the price range we could afford.
The last point is what amazed us the most. Everywhere else we went told us that there was no way we could get payments as low as what we could afford. The team at Ganley did not stop at one lender, nor did they settle for a rate that was unreasonable for us.
Denise in finance was friendly and great to work with! She was able to get us a financed with a deal that included a warranty and it was STILL under our price point! She is GREAT at her job!
At this point I'm probably rambling but I just wanted to share how much my family and I appreciate the fantastic services from Jessie, Denise and Roberto ( he wasn't there on the day that we finalized our purchase, but he was really helpful the day before as well!! ) You literally worked overtime to deliver what we were looking for. You have earned our trust and business for many years to come. We will be recommending Ganley Toyota to anyone who asks where they can get a good used car and good service! If you want to work with someone considerate, patient, and real-- ask for Jessie!
Thank You all for such a great car buying experience!!!!
It was the easiest new car shopping experience I've ever had. The process went smoothly, no pressure, no stress and all of our questions were answered. Our salesman (Kevin) was a pleasure to work with and he knew his product, too!
We were looking for a very specific color VW Beetle Convertible. Found one, but the dealer sold it from under us. Saw this one, but at 1500mi away it was a stretch. Jay did a great job. He even setup the delivery of the vehicle, right to my front door! Thanks to the entire staff that was involved.
I was pleased with the help and time that it took to pick and complete the deal on my used 2016 chevy Silverado 2500. The staff was well informed and very curtious while I was there. My sales rep Victor was nice and very knowledgeable on what was needed done.
Upon a visit to the Service Department, was greeted by Cathy Moye. She was extremely friendly, and wanted to assist with the problem. Cannot ask for better service than what I received on December 20, 2017!
approval process slow 1/2 hr took 4 hrs why?? wasn't busy from what I could determine.
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