Their check in is efficient which is critical at a super busy shop. The shuttle drivers are personable and run on time. The service liaison communicates well and is helpful. My favorite service out of three I???ve tried.
Pros: My car had 2 manufacturer's defects that were dangerous so I came in to Lipton Toyota to get them fixed. As soon as I got there they immediately greeted me and took my car. They told me about the free donuts and coffee inside as well as offered me a ride back home since the repair was going to take a couple hours. Very courteous and friendly people. Hunter was the young man responsible for fixing the car and he was great. They even washed my car for me! Cons: The only reason I am giving it 4 stars are because of the Salesmen. I have been receiving nonstop emails and phone calls from different sellers telling me they want to buy my car and also that the car I was interested in is still available. While I am at the dealership I get approached by like 3 men trying to get me to buy a car. That made me uncomfortable.
Oswaldo and his team were absolutely amazing! I was in a car accident and had to replace my Toyota that was totaled. I couldn???t have asked for a better experience on getting my new car. I will never go to another dealership!
Tammy Chinea was exceptional, she listened to my needs and concerns in the search for a used car. She was polite and extremely professional. Although I did not purchase a car she is definitely the person I will return to when I’m ready to make my purchase.
Andy G. Is the best service advisor there. Aways used him for the last 4 yrs. Very helpful and nice. Always gives good advice on car repairs.
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