I started with Duane Beaty online for availability and to set up an appointment he was very helpful and set everything up so when we arrived our sales person Kyle Read. Kyle was very polite and helpful providing us with all the information and options available to without making us feel pressured. once we made our decision he moved the process ahead quickly and got our cruze ready while setting us up with our finance person, she was very courteous and helpful explaining all of our warranty options and packages getting all of our paperwork finished and us on our way. i was impressed with the ability to find the vehicle we wanted set everything up with the internet staff so when we arrived everything was ready and available to us, from the time we drove on the lot till we left with our new vehicle was right at two hours.
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns unhappy customers into happy ones, love dealing with Nicole!
I had found a 2004 Kia on cars.com and contacted Lassen in Albany, Or. Victor the salesman called right back and i told him what i was looking for and that my husband also had to fit in it. So we went down to see a couple of cars and Victor was great. We did buy the Kia and my husband (who is 6ft 6in) fit in it great. Even the back seat. The process went smoothly and i will tell other family and friends to try them too. I really liked the fact that since it was my car we were trading in and buying a new/used one that Victor talked to me and answered all my questions i had . It was a nice to be treated with respect .
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.