Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Chuck helped us not only find the truck we were looking for, but was courteous, friendly and, most importantly, didn't try to talk us into getting a car or van we didn't want. We got a call and an email to check up and see how everything was going, but they didn't go overboard with it. Overall it was a great experience.
I only talked on the phone with them. The car I was interested in was under contract with someone else. I was only in the area for the day. The next day they contacted me as the other person backed out. By then I was 200 miles away and unable to return for several days. They offered to hold the car for me, I opted not to put any money down, by the weekend the car was still available but we decided to buy new. They were very nice and did keep me updated.
Great service George kept me updated and made the repair process go very smoothly. I have bought two trucks from the dealership and the have always been very friendly and made the buying process a Great experience.
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