Tammy Chinea was exceptional, she listened to my needs and concerns in the search for a used car. She was polite and extremely professional. Although I did not purchase a car she is definitely the person I will return to when I’m ready to make my purchase.
Their check in is efficient which is critical at a super busy shop. The shuttle drivers are personable and run on time. The service liaison communicates well and is helpful. My favorite service out of three I???ve tried.
My sales person was courteous and professional. The only thing I would add is he needed to be more informed concerning what/how the certified warranty works with the extended aftermarket warranty. Didn't have the correct timing of length of warranty when considering all the above. Also, when we went to get it or 10,000 mile car from the time we look at it today so it was delivered us in the evening someone had scraped up the front bottom bumper badly. They did not hesitate in fixing for us.
I went with my older aunt and her husband (75 & 76) to lease a new car in West Kendall Toyota, delivering her old car as an exchange. We really were surprised by the care, expertise and diligence showed by Roberto Flexas, the sales representative, and Julian Bertel, the Finance Manager who closed the deal. We were aspiring to a certain price range with the most basic of cars an, thinking of a Toyota Corolla or a Camry if possible. Roberto Flexas did he's best efforts and among the whole inventory of 38 Toyota Camry's he found the only one who was almost a perfect match for our desires. They valued the car we were delivering at a just price and the final numbers were discussed by Julian Bertel to give us the final results that we gladly accepted because there were better that what we envisioned in the first place. We came out of the Dealer with a new car with a new plate, already paid in advance, with complimentary rugs we solicited and the best of attention. We will recommend any one interested in getting a fair deal, with a stellar service to go and seek Roberto Flexas or Julian Bertel to seal a deal. Lazaro Jordan
excellent place thanks joel and natalie treated me very well I will not hesitate to look for my next Toyota with them, they are excellent professionals thank you very much
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.