First of all, the dealership is a beautiful facility and managed very well. Great selection of new and used vehicles. You will not be ignored or left waiting. The three person team I worked with, Fred, Scotty and Lotoya, were all very professional, knowledgeable and efficient. We were very happy with our experience. Lotoya, who processes all the documentation and financing, is unbelievable -- tremendous attention to detail, great people skills, efficient and effective. Not to mention, we got a great car and a deal we were very happy with. We really appreciate the terrific experience we had.
Everyone from the minute I walked in the door to Gabriella our sales person and Charles our Finance guy were amazing! They knew what I needed and delivered!! Thank you for making this experience fantastic.
I came in to get a regular maintenance check on my car and my friend Fabio was very professional and extremely helpful in answering any concerns I may have had. He really gives outstanding customer service and I can truly say people like him make me a proud customer of Auto Nation. Thank you so much for putting your customer needs first and just being there.
Bob Carr is a great service rep, goes beyond the expectation. And he’s very customer oriented. Like the facilities in the waiting area but the coffee needs help, not drinkable. Sometimes have grease Mars in the cabin which should not be, I keep my car clean..like the helpful parts department people, very helpful.
My salesperson Tony Geagea was a shining example of client centered service. He was attentive, knowledgeable, and always available. I felt like the diner being served by the chef in the gourmet restaurant. This is how good my experience was. Tony made the whole process as smooth as possible, and at terms with which I am very happy. I heartily recommend Tony and AutoNation Toyota!
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