Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
The car was driven over a curb and developed a oscillation in the steering wheel while on vacation. Took it in to Koons in Westminister and they did the inspection quickly and determined only an alignment was needed. The alignment was completed and car returned in less than an hour.
Omg!! I came in for an oil change and saw a RAV4 in the most gorgeous color! And the rest is history! Vitaly worked with me until he made me a deal I could not refuse! Bob Erwin was delightful answered all my questions and I went home in a new car! This dealership is like family. Thank you guys so much!
Great experience with Deb, she took her time and knew our needs. Very friendly and totally helpful. Also dealing with Chip Reuter was pleasant and helpful. Got us in the right car. We now own two Hyundias! Our first is nine years old both from Jones Junction.
Our whole experience as Koons Westminster was superb. Extended test drive, applications and financing, and signing all done within 2 hours. No hassling/ harassment once I expressed interest in the vehicle and we were free to come as we pleased. Roberto and Regina were excellent. next vehicle purchase (hopefully not for a while) will definitely be at Koons!
Quick and efficient. Very knowledgeable technicians. You get quality advice and not just something read out of a book. I have bought 8 cars through Brown’s and service them all through Brown’s as well. Having a dealer know the service that has been performed on my vehicles saves me money in the long run.
Alan was great! I feel that once I connected with him, that my deal was exactly what I wanted in a vehicle. When making such a big purchase, you want to feel that you can trust the person that you are working with and that they understand your goals and concerns. Thanks Alan!!
I had a wonderful experience, the staff was very friendly and helpful. The salesperson offered beverages and snacks during my wait time which made the processing time very enjoyable. He went over the vehicle in full detail which made the use of all the new functions easy to use. I would definitely recommend Brown’s Toyota.
I did not purchase a used or new vehicle but the people at the dealship are very friendly. No gimmicks or games. They do not charge a Reconditioning fee on used vehicles like most dealerships do.
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