My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
I had a great experience doing my car shopping at Grossinger. The staff was extremely courteous and respectful and I was really treated well. My salesman was Abdul and he is a great asset to the dealership. He has great customer service skills and I thoroughly enjoyed buying car through him. He was very professional and also kept me smiling and entertained during my entire visit. We had a long negotiation process but I was never insulted or mistreated for giving any kind of offers. The manager and finance team including valet team was excellent. This is the first dealership I have been to where I left happy and smiling. Yes I bought a car from them and also traded in my old car. I got a good deal. Will highly recommend to my family and friends.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Went online and made an appointment for regular maintenance. Altho there were several cars in the entrance bay when I showed up, I was immediately seen and within 10 minutes I was processed and in the waiting room. The service techs are all great people, really kind, upbeat and respectful. I always feel comfortable going in there and they genuinely listen to any concerns.
I've been buying vehicles and getting them serviced at AutoNation Libertyville Toyota since 2001. The service advisers are fantastic - helpful, respectful of my time, and great about giving updates on progress and findings. The work carrels in the waiting area and ample wifi mean that I can be productive while I'm there. I love it that I don't lose work time while getting my vehicle serviced. And the service is always right the first time, at a fair price. I highly recommend AutoNation Libertyville Toyota.
We negotiated prices for both the new vehicle and my trade-in with little aggravation. Both Marek and Oliver were very receptive about my estimates of value which resulted in an expedited experience..
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