I’ve been bringing my cars to Folsom Lake Toyota for nearly 13 years. The repair counselors always review the maintenance report with me and let me know if any maintenance will be required in the coming weeks/months, the facilities are always clean and comfortable, and the service is usually pretty quick. I’ve found that it is better to wait onsite for the car. Also, appointments fill up quickly (and can be made online) so expect to schedule at least a week or two out.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
My service guy was great, I only bring my prius here they are great most of the time if you have any issues let someone know if they can't help talk to someone else you will probably get to the 1 that will help you, I just wish they had more affordable prices and improved wait time hopefully the new service build will help with that. Oh and they come out to your car when you pull up and ask if you want something to drink or a snack who else does that? Great people
No room for improvement here, at least in my case. It was a warranty replacement battery on our 2012 Prius. Assistant Service Manager (Paul) was friendly and congenial and very comprehensive in explaining technical aspects of warranty coverage, followed by securing for me a rental car of my choice for 3 day’s at Toyota’s expense.
This is the second Toyota Tundra I have purchased from Roseville Toyota. The salesman Chris S was great just like the last time. The financing was quick and easy. I also use Roseville Toyota for all my services. They have always been quick, fair, honest, and keep my trucks clean.
I purchased a car today from justbettercars.com. Dave Stratton was the salesman I was working with. I walked in with a very bad credit score but a large down payment. I test drove a 2016 Nissan Rogue, they let me drive it all the way to foresthill and back to pick up my dad for moral support. After falling in love with it. Dave personally drove me to the bank to cash my $8,200 check for my down payment I got cold feet. My paperwork had already been written up and handshakes made but I was worried about having another large car payment. Dave then allowed me to look at other options, I test drove 2 other cars, a Mazda 3 and a Hyundai Elantra. After deciding on the Elantra and once again shaking hands on a a deal I got cold feet. I was ready to walk out but Dave convinced me to go talk to the finance manager. In the end the finance manager was able to take my interest down by 8% and my payment down by $50 per month. I’ve only owned the car for 4 hours but the patience Dave (although he got a bit testy in the end, but understandably so, he had spent the whole day with me) and the whole team had was great. I wasn’t shamed for my bad credit at all. I would highly recommend Dave and justbettercars.com
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
Always work with the same team so they know the servicing and history of my car. They are friendly and accommodating. Service is also timely and they address concerns and questions in a very professional manner.
Roseville Toyota has always provided great customer and vehicle service. I have two other Toyota dealerships closer to where I live but always go to Roseville Toyota because of the service they have provided me over the past 10+ years.
Brought my Toyota Camry in for service, as usual everyone was real nice and helpful. Got my complimentary coffee and carwash. Everything was done in a timely manner and I was done sooner than I thought I would be.
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