I brought my Sequoia in for a routine service since it was over 7 months since my last service. My service advisor was Lyndon De Vera. He pulled up details of my last service, and quickly determined I just needed an oil change and not a tire rotation. During the service they noticed that my drivers side wiper was in need of replacement - something that I'd forgotten about. Lyndon also got me a quote to replace a piece of broken trim.
I took my Toyota Prius for maintenance here and was helped by Octavio Rubio. He was very helpful through my process and directed me to the customer lounge to wait while my car was being worked on. The service people were very friendly here and I will definitely come back here to get maintenance on my car again!
Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
Exceptional Customer Service, thank you toyota 101
by ROGELIO.ANGEL from DealerRater.com
December 2, 2018
So ive purchases from this dealer before but the team here in my experience these few times throughout the years although different people have definitely never been pushy, they took thier time to explain, we reviewed the numbers, everything checked out and they gave me a very good deal at the end of the day, so again thank you and I will buy from here again
Great customer service, KUDOS to Marvin of Piercy Toyota he is very helpful.
Both of my Toyota are Service by (Piercey Toyota).
I will recommend this area for service and the facility has a good atmosphere while waiting.
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Marvin Mallari was excellent at taking care of my car. He was very professional and personable. He explained everything in great detail, and answer any questions I had. Marvin also went out of his way to ensure I felt taken care of; he included a free tire rotation, even though I was there for a trunk latch replacement. Definitely recommend working with him! Thanks for all your help Marvin
Always responsive and informed. Great service. I have been using Fremont Toyota for over a couple of decades between two Camrys. I have outlasted many advisors and service managers but the experience has always been rewarding.
Took my 4RUNNER in for the 15k mile service. Took a few minutes to be acknowledged by employees but whe they did they were polite and it was an easy drop off. They even washed it before I picked it up.
My husband and I went to Toyota dealership which located in Fremont last night. We met Neim when we arrived, he???s a really nice person. Neim and his coworker are friendly and patient, we got the right truck which we want and also the good service. I really appreciate of the team and Neim. I???ll recommend this place.
The first time I came to Piercy Toyota, I was afraid that I was going to be forced into buying a car. I had a lot of questions relating to financing a car and the overall process. They answered my questions, checked out my financing options to the best of the limited information I provided to them and I was not committed to buying any car. I came back the following week, talked to a salesman and the process of purchasing a car was much quicker than I had expected. Honestly, I had a great time talking with the associates because they were friendly, down-to-Earth and were being extremely helpful with finding me lost cost insurance and financing options once I came in with the appropriate documents. Overall, very satisfied with my experience.
Very happy with how Veer Singh treated us in a respectful manner and quoted a great firm price and did not put any pressure to buy immediately or during the first visit. Plan to recommend him to any friends who want to buy a Toyota.
I am so happy that i chose Toyota Fremont. Carlo Azarcon was very accommodating, friendly and honest. He said ???pick the car you want and not worry about the price??? He gave me a lot of options to choose from,gave some great inputs about the cars which helped in my selection. The waiting time to process everything was reasonable and understandable, Hugo Alcantar was helpful and understanding. The next thing i know i got a car! To be honest,this is my first time buying a car from a dealership and it was great!
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