I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
by Busy nurse and mom of 2 from Farmers Branch, TX
October 12, 2018
By the grace of God I ended up at Vandergriff Toyota with CJ as my salesman. He was prompt, courteous and didn't use the typical back and forth sales tactics. I live 4 mins from Toyota of Dallas and won't be caught giving those crooks my time or money. CJ and I made a deal within an hour of stepping foot at the dealership. I had a small issue with my Venza the day after I purchased it and reached out to CJ. He had me return the car for a free repair and even gave me a loaner car for the time being. Can't thank CJ enough, please go to Vandergriff Toyota and ask for him, you won't regret it.
Just bought a beautiful used car, from the minute we walked in til the time we left everyone treated us with class and respect. the salesman Nasir(not sure I spelt his name right) and used car sales manager made our experience a very pleasant one, at no time were we rushed nor and anytime did they try and push us into anything. They made sure we got what we wanted for the price we could afford, they explained about the gap insurance which I highly recommend, we also bought the warranty which I also would recommend for peace of mind, however they didnt push us into getting it they explained what they are and what they cover. Over all I rate vandergriff toyota a 10 plus
Do your research, don't take the deal for the face value
by Sameer_Ingavale from DealerRater.com
August 23, 2018
I called Chris Witherspoon when I saw an ad for a used Hyundai Elantra on cars.com and we quickly set up an appointment on the phone. As a first time car buyer with a beginner's credit score, I was still offered to finance a car which really impressed me. Even though Chris was eager to close the deal (like any salesman is) he was willing to work out a deal that benefitted both parties. After looking at a couple cars, I decided to get a used 2015 Toyota Camry but had a strong buyer's remorse right afterwards when I realized I could have opted not to pay for the GAP Insurance and the 2-year extended warranty. Also, I got my head wrapped up in the monthly payments and ignored the bottom line (big mistake). I ended up going back to the dealership and they told me that "I needed the warranty to qualify for the loan" and that "they suffered a loss at the front-end of the deal" But, eventually they helped me take the GAP insurance off and reduced the cost of the warranty. Bottom line - they only sell good and reliable cars here (so don't even worry about that) but do some homework on what kind of deal you are willing and able to accept (don't just take everything on the deal for face value). Overall, I only have good feelings for my car and this dealership and all the people who helped me. I love the car and it is every bit what I expected it to be. Better get a car here than any other small time dealerships.
Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I spent at the dealership is the least amount of time I have EVER had to spend! Karen was very courteous and really took a lot of the pressure off the entire buying process. Thanks for making it a pleasurable experience!! I???d definitely do business with again!
We saw the highlander we wanted on Car Gurus and inquired about it. I was very impressed that the price we saw online was the same as we saw inside the dealership. The car was as seen online as well. Chris went through the CarFax with us and everything was very above board. The price was a bit above our budget but the management was able to meet us in the middle at a good price. Since they had got the car traded in with only one fob Chris went through the trouble of contacting the previous owners to see if they had the other key fob. Even though they didn't I still appreciated the effort!
The entire sales staff were great to deal with. The finance staff was a complete pain to deal with. I purchased the car and arranged financing via web and phone interactions. Due to the deal being completed prior to arrival good think it would be a very quick closing transaction but in the end it took three and a half hours, totally unacceptable and entirely unprofessional.
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
I had been searching for a tundra for a month and found one online through car fax late at night. I emailed to see if it was available and received a response immediately. Forkan was my contact and he was extremely helpful. My wife and I had been planning on visiting a closet dealership in the morning but I thought I try the Plano Toyota because the listed price was really good. Let???s just say it was worth the hour drive from Fort Worth because everyone at the Plano dealership, especially Forkan we???re so helpful and made the experience great.
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
The service was excellent. Especially that big stud muffin Lonnie Anderson. He Made the car shopping experience exceed expectation and just brought it to another level.
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