This was our first time ever purchasing a new car. It seemed daunting at first and we didn't really know what to expect. However, I want to specifically commend Ms. Shelly Karl, who greeted us with a very friendly and welcoming hospitality. She was very patient in showing my husband and I various options and understanding our ordeal. She even went above and beyond by going the extra mile to accommodate us and guide us as to what we needed to complete the purchase process. I must say she truly is a people's person and made it less daunting. Thank you Ms. Shelly for being my sales consultant. You were awesome!
I also want to thank Mr. Craig Mulligan, one of the financial managers, for explaining thoroughly each aspect of the financial deal and being able to obtain a great deal for us first time buyers.
Great experience. I usually hate buying a car because I usually get hounded and bombarded by the salesmen but at Premier, I was treated with respect and spoken to like a person not an ATM. They went above and beyond to work with me and get the best possible deal and greatest value for my trade in. When I'm ready to trade in again, I know where I'm going.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Me andy wife stopped in to see Touring Accord and mainly was looking for BEST DEAL!! I reached out to Stephen Stophel who gave us best deal and we where Iffy if it was best deal. We didn't purchase that day but after shopping around he was right about no one would offer a good deal as his plus he mentioned that his Manager Fernie Rivera would offer us maintenance oil changes to make the deal better in which he honored. I'm pleased to say that my experience was 100% and glad my first stop was El Paso Honda. If you want upfront great service go see Stephen Stophel at El Paso Honda. And manager Fernie Rivera.
I just bought a new 4 runner and the sales rep. was very attentive to my questions and explained everything very well. The general manager Gerald Miller and the service manager have always gone out of their way to help me with any issues I have. You drive up to the service area and employees are with you instantly. Poe Toyota personnel are professional and polite and treat you with respect; I HIGHLY recommend this dealership.
I purchased a 2017 Tacoma. Carlos Salas was my salesman and did a wonderful job! I went into the dealership on Wednesday, couldn't negotiate a price, but ended up closing a deal with Carlos the following day via email. This is my first time purchasing a vehicle at Dick Poe and it won't be my last. Ask for Carlos Salas! A+ rating!
I had been looking to purchase a new vehicle for the past six months and after many test drives I had finally decided on a Toyota Corolla. At first, I went into internet negotiations with three different dealerships and have to say that Dick Poe was the most attentive and in the end also gave me the best deal. Thank you Kenny Huynh and staff for making my car buying experience a pleasurable one. I am highly satisfied and will definitely recommend Dick Poe to others. Thanks again!!!
The experience we had during our purchase on our Toyota Corolla was with professionalism and respect to our desire in what we were looking for. I am very pleased how both sales representatives worked with us as we decided on the vehicle that was to our liking. I feel comfortable to reach out to either one of them if I ever have a concern or refer others to them.
I enjoyed my time shopping for cars at this dealership. My sales professional was very respectful and made my experience very delightful. I actually had a wonderful time and I to give him a sell. I highly recommend my salesman Coy Allen to anyone out there shopping for cars.
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