I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
My husband has a background in sales and I in customer service training. We do not enjoy car buying process, mainly due to high pressure sales tactics. We worked with Andy, who helped us navigate our options and was responsive to our needs. We will be coming back to the Selma Auto Mall.
Easy and a professional purchase experience!
We had gone to other places in our car search, but none compared to Selma Hyundai. Our sales person, Andy Naphaivong, was professional, charming, knowledgeable, and to the point. He secured our pre-owned car and made the selling process quick and easy. The dealership is beautiful and luxurious, and a welcome relief from some other places we had visited earlier. Very good experience. I would send any of my closest friends to Andy Naphaivong at Selma Hyundai!
Walked on to the lot and surprisingly was not attacked by 3-5 sales guys trying to convince me to buy a car. Was actually waiting for my pizza to finish next door at Pizza Hut and thought I’d walk around and see why they got. One of the sales guys eventually approached me and just told me to look around and that everything was unlocked to look at, felt really comfortable. I’ve had horrible car lot experiences but this one felt really smooth! I didn’t feel rushed, pressured or out smarted. Ended up trading my car for something 9 years newer. If I could recommend this place to someone I definitely would, ask for junior, he’s really nice!
In most of the requests for repairs, it was a good experience. My only problem with your Service has been the time element. In one case, I was told to bring my car in for the requested repairs in about 10 days. In a recent and other times the repairs for my Wife's car and my car took over a week to complete. This time element situations may require management to be more conscientious of your client's time needs.
Brought my 2014 Pilot for scheduled maintenance. Advisor Angel was swift on the required check-in and paperwork early in the day with my appointment, and the mechanics were quick and efficient on the routine oil change, tire check, and hose checks... done in less than 30 minutes, "Dang!" I didn't even have enough time for my complimentary mocha to cool off. I appreciate the explanation of what was done, what the results of the check ups were, and even their appreciation for me using their service. Thank you Selma Honda advisor and mechanics! So very consistent with your service! My purchase last year of the Pilot was so easy... third one in a row.
I went into Will Teisiera on June 9 looking for a new car. Frank was quick, friendly, and got me the best deal on my new Ford Edge! I have now had my new car for two weeks and LOVE IT! Thank you Frank for your seemless service and thank you Will Teisiera for your selection of vehicles. We will be back!
I bought a Civic at Selma Honda in 1994 and had a wonderful experience. 20 years later, another Civic, and the overall experience was even better. The Salesperson was super friendly, professional, knowledgeable, and never pushy. He got me into exactly the car I wanted and some, and the finance department gave me a better rate than my Credit Union. I'm not sure I'll ever shop anywhere else for a car.
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