We just bought our 3rd or 4th car from Mike VanHohenstein at Crown. Once again, it was a seamless and pleasant experience - not something I can say for every car buying experience I have ever had. Mike's a great guy who provides fair pricing and attention to detail. We recommend him and this dealership to anyone looking for new car.
I was looking to replace a 15 year old vehicle and came back to Crown, as we had a good experience a couple of months earlier replacing an older van. I found a great used car with low mileage at a price that I was able to fit into my budget. I enjoyed working with Sam again as she wanted to be sure I was comfortable with my purchase. Enjoying the new ride very much.
We had a great experience in buying a car from you. Everyone there treated us with respect and patience. They explained everything thoroughly. We felt very comfortable and felt you gave us a very good deal. ee will continue to deal with you. Thank you so much. Bill and Pat Abbott
Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
My husband & I had been looking for a SUV and saw a Chevy Tahoe at Xtreme on a Sunday afternoon. I had sent a email requesting more information and heard back first thing Monday morning. Our questions were answered and we set up a time to test drive. While we were there we noticed one spot that we asked about. With not hesitation Laura said they could get it into the body shop to be corrected either before we picked it up or they could schedule something later if we wanted to take it home sooner. I was working out of town for work so they ended up getting it into the body shop the next day. While I was out of town I was sent pictures of the body work and we picked it up that weekend! It's the perfect vehicle and the process was seamless! We will definitely be recommending Xtreme to family & friends! :)
I had been to 3 or 4 lots prior to coming to Xtreme and never felt comfortable with any of the staff or managers. Brian and Laura at Xtreme were different. They actually listened to our concerns and found the perfect truck for our needs. We always name our vehicles and have decided to name our Big Blue Dodge Dakota Ram Horn......Laura. Sorry Brian. Find us that Honda or Toyota for Jill and we will name it after you.
Xcellant eXperience. Thank you!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very energetic and helpful. Very good at follow up. I probably got 10 calls a week checking to see if there was anything else they could do for me. They even called to see if some had called. I ended up not buying the car I looked at. It had more miles on it than I wanted.
I went to Toyota of Grand Rapids knowing what car I wanted and it was a cash purchase, so you can imagine our surprise, when the entire process took 4 hours. We took a short test drive, then discussed terms with the nice sales associate, then we had to wait for our turn for the final step with the finance officer. Even though we were paying cash for our vehicle, we had to wait while others struggled to get financing. When we finally had our turn it took less than 10 mins, but we had to wait almost 3 hours for our turn. It would have been nice if they would have had an express lane for those who didn't need financing.
Ben DeKruyter the service I received was excellent. This is no surprise since I have worked with him for nearly a decade with all my Toyota's. His knowledge, communication skills, non pushing attitude. All these and more I appreciate when I bring my vehicles in for service. Thanks Ben for another great experience at Toyota of Grand Rapids.
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