Michael Arthur was my Sales Consultant and he was very helpful and patient while we looked at the truck I was interested in on a cold rainy day. I went back the second day which was a cold rainy day as well, and he was just as helpful. He looked out for my interest and had everything ready when I returned the third day to pick up the truck. I would highly recommend Mike to be the person you buy your next car from. Brad McDuffie made completing the paperwork painless and Josh Boykin was customer driven which added to the overall positive buying experience. Thanks guys!
The dealership valued my time as a customer. Would have been able to complete my purchase in a little over an hour if I didn???t have to wait for my better half to get off from work. Excellent selection in vehicles I was looking for and management was straight forward and didn???t waste my time.
Great group of people! Very patient making sure you get the best deal possible for yourself. They even helped me get the the best insurance possible . I recommend United auto sales to anybody looking for a good used car with low miles and prices
My husband and I had a great experience with Clint. Before I get into that I want to share our experiences from two other local dealerships for comparison. My husband went to one and I to another. The Toyota dealership he went to the salesman was nice but I guess he did not want to sell a vehicle because he did not contact my husband again after my husband told him specifically what 2 toyotas we were interested in. I went to the other honda dealership in the area. When I arrived it took a while for someone to approach me while I was walking around in the lot. I am assuming probably because I had my young son with me. (Don't judge a book by its cover.) A salesman approached me finally. He was very a nice man. But I did not like the set up of the dealership at all. The salesman was looking on an iPad that died in the process of looking for two pilots that I saw online. So then he had to use his cell phone. This whole time we are sitting in a lounge type area with no privacy from other people passing by or from being able to hear the manager who was very rude to his employees sitting at his desk. The salesman asked the manager if he look in the database to see if the vehicles had sold because we did not find them on the lot when we had looked previously. He was very impatient with the salesman and seemed to careless if the man sold me a vehicle. After the manager told him that 1 of the pilots was on the lot somewhere the salesman went to look again for it leaving me for at least 15-20 minutes. I was getting ready to leave at that point when he showed back up and said he could not find it. At that point I was very aggravated with how rude the manager was to his employees, the fact that he also seemed to careless if his employee sold me a vehicle, having no privacy when talking about budget, waiting so long for someone to greet me when I arrived to the dealership and having to wait for him to try to find the vehicle and then not be able to find it. Now for my experience at Honda Cars of Aiken with Clint. My husband went to Honda cars of Aiken the first time alone to narrow down choices of vehicles we were looking into. Clint showed him what we were interested in and allowed him to test drive the vehicles to determine what best suited our family. We decided we were very interested in pilots so we both along with our 18 month old son went back to the dealership. When we arrived he showed us the 4 pilots they had on the lot and told us the difference in each. We picked the one we were most interested in. He allowed us to all ride together including moving our son's car seat from our vehicle to the one we were test driving. After our test drive we went inside to Clint's desk (that's right his own desk with a decent amount of privacy also may I add his own computer) where he had a toy car waiting for my son to play with. He was great with our son the whole time and so patient. Which to a mother is a huge deal! We did not buy that evening because this was a big decision for our family so we wanted time to really think about it and make sure we were not rushing into our decision. Clint was very understanding. We came back later and purchased the vehicle. I would highly recommend him if your looking to purchase. He will be patient and understanding but most of all he wants to make sure you have the right vehicle for you or your family and not just push you into something that does not suit you just to sell a car. So if your looking to buy a car, truck, SUV, or something in between go see Clint at Honda Cars of Aiken.
Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Service overall was fine. Came in on a Saturday, which is first come first serve, for an oil change and rotation. Was out within two hours of arriving. Only real problem i had was someone was burning either incense or a strong cheap candle that triggered my allergies as soon as I walked into the waiting area. Had to walk around the entire lot several time while waiting just to avoid the candle or whatever it was. When it came to check out, i was not asked to come to the cashier over the PA. Didn't know i was ready until the service person told me I was. Walked up to the cashier who was so enthralled with her phone that there were 4 tickets on the counter and when i tapped on the glass after standing there for a few minutes she jumped and finally realized she was at work and should be taking care of customers.
Only prolem seems to be misconceptions of communication, long waits for phonecalls,dropped calls,misdirected calls,hideous.... How is a 755 score,bad??? Needing a cosigner for a gift,with gold credit,?????
Marcos, did an exceptional job taking care of me. When I dropped my car off, he explained everything the service consisted of and when I came back to pick it up, he explained everything that was done to the car (there was a recall that was done also (he called me to inform me of the work prior to doing it)), just to make sure I was happy and understood everything. I live in Evans, Ga and I take the extra trip to Malcolm Cunningham Chevrolet in Augusta, Ga, because of people like Marcos.
I did a nation wide search for a specific make and model. I found it at Gerald Jones VW. I worked with a great salesperson Rob Ibarra. He answered all my questions promptly and took pictures of things I wanted to see.
It was a pleasure doing business with them.
I'm astounded by how painless and efficient my car buying experience was with united auto, they have my future business and referrals. I reccomend them to anyone I know or come across that is looking to buy a quality used car from honesty and integrity-driven people.
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