We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
We have confidence in the team of people who keep our Toyota???s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough.
I drove down from Metro Detroit to check out a 2012 Subaru Outback. Having had a local family member check out the car beforehand, I was impressed with what I saw. Fitz was very accommodating and let me take my time with the test drive, getting the car inspected by a mechanic of my choice, and even taking it to grab lunch after a long morning. Negotiating was very straightforward and I never felt like I was being taken advantage of or given the run-around, which is something I have experienced at other dealers. Fitz even helped me move all of the junk in my trade-in's trunk to the new vehicle! My only complaint was that the detail job and wash done before hand left some mud and gunk under the vehicle, but overall I was very happy to have purchased my new vehicle at Yark.
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
Tenley Reid was fantastic to work with. Her customer service was exceptional and she made this process so easy for us. We were able to confidentially buy a car without even stepping foot into the dealership and what a convenience it was to have the car delivered to us.
I found the truck I was looking for through an internet link. Called and talked to Z the sales man. He was extremely nice. From the point of test drive to pickup of my truck the process was extremely customer friendly and they were very easy to deal with. I would recommend them if your looking for a nice used vehicle.
We bought a 2018 CRV AWD and this is the third vehicle we purchased from Arthur Sujaritch. Arthur was very helpful, friendly, pleasant to work with.We traded in an Odyssey and we believe we got a deal . Arthur went out of his way to accomodate our needs. He is an excellent salesman and one heck of a human being. Thank you Arthur.
Bob D. Was able to finance us and worked to get the deal done. He was also able to arrange for DVD player to be installed in the car I picked out (for the grandkids). Everyone was very friendly when we came in and we would definitely go back in the future when the time comes.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had my eye on an '08 Avalanche. On a late Thursday evening, I called and spoke with Chuck to see if the vehicle was available. Friday morning, I made the trip to the Oregon, OH location from Grove City, OH (2.25 hour trip). I met Chuck within minutes of arriving and I was driving the truck within 10 Minutes.
Chuck was VERY personable and engaging during our time together. My limited interaction with Dana, loan guy; I believe went accordingly. During my time at their location the staff was cordial enough.
Simply put, the Avalanche was there and available - I wanted it. There was no "bait & switch". There were no high pressure sale tactics, up-saling or other shenanigans presented to me. My purchase was straight-forwarded.
I would purchase another vehicle from City Wide Auto Credit, again.
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