Thank you John Gutierrez Great customer service!!! No pressure to buy. Took the time to review every detail about the vehicle Will recommend this dealership
Reliable with performance, confidence, and style.
by Jim from State College, PA
December 27, 2018
This is the truck to buy for people who need a real truck and a reliable truck. Tows my boat AWESOME. Spacious. Backup camera is really convenient. Truck handles nicely. It feels good driving. It looks good. It's great all around.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
New (used 2016) Tundra owner
by Derwood from Weaverville, NC
November 10, 2018
Switched from an 06 Chevy 2500 4WD to Tundra 4WD. Haven't owned long enough to really say much except we own a Prius with 115,000 miles and a Tacoma with 175,000 miles so I'm confident it will live up to my expectations. Not the best looking trucks but if it doesn't cost as much as the Chevy to maintain for 10 years I;ll be happy. The 5.7 engine did get 19.2 MPG on the 200 mile drive home. That alone is impressive!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best truck on the market!
by estew from san diego
January 10, 2019
This truck met all of my needs, plenty of room for me, my wife and our three children. Power was great while towing a 22ft Boat and agile enough to cruise through the Rockies with ease!
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Always wanted one I finally bought one
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
This vehicle checks all the boxes, towing superb, handles like an unstoppable tank in the snow, rear passenger area huge, looks awesome and the reliability of a Toyota. I looked for a long time this is an excellent truck.
Southwest did a fantastic job of offering a great price and following through with great communication. A fantastic buying experience and a great car too!
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
I recently purchased a vehicle through Dave Solon Nissan and had a great easy process even though a majority of it was through the phone and over the Internet, the guys at Dave Solon Nissan (Jay and Zach especially) did everything they could and got the job done and I got a new Jeep, very happy with them!!
by Smiling Bob from Falmouth, Ky
December 16, 2018
This is a great truck, powerful, plenty of enterior room, truck bed is too small though. Fuel economy is Horrible. All and all it's a good truck.
Mike Cordova was a great in helping us purchase a our 2016
Camry. I would recommend him to any one who is looking for a car he went above and beyond for us and provided excellent customer service.
by kraken from ontario ca
December 27, 2018
truck is great. enough power for towing a 30 ft boat. plenty of room inside. nice features the one thing that is bad about this truck is gas mileage. you verage 10.5 miles per galloq and when towing you'll only get about 7 miles per gallon.
Jerry Cordova by far out of any salesmen I have every worked with had every question answered with definition and explanation.
Did not pressure me one time and got me from the truck I wanted to the actual truck I needed and wanted. I recommend to go to south west motors and see Jerry Cordova for your next vehicle. Very thankful Jerry.
Love my Tundra
by E.Deitz from Hickory NC
December 12, 2018
The truck meets all my needs. It has the Toyota tick in the engine which I don’t quite understand but has been a reliability issue
I had such a great car buying experience with all of the staff here. They were so knowledgeable and reassuring. These professionals are the real deal!! Please deeply consider these guys when making a vehicle selection. Also, mention Sasha Parga sent ya haha
Most dependable Truck we've owned
by jadams8869 from Chapin, SC
November 5, 2018
This truck met and exceeded every demand we threw at it. We owned a 4x2 but it was the most family friendly and comfortable vehicle we've owned and we have previously owned Chevrolets and Hondas that didn't compare. Our tundra pulled a 22 foot Aqua Sport center console without any hesitation. Toyota is definitely a class of its own.
Top tier quality, reliability, styling, and functionality. Great for family trips, tailgating, and everyday driving. Tons of room. Best truck I have ever owned. Over 100k miles and not 1 issue. Looking forward to the next 100k.
Had such a wonderful experience definitely would recommend it for everybody to shop there but my third car from them Mike Cordova was wonderful . Can’t wait for my next experience of buying a car again
Love this truck!
by Hot Rod Granny from Boyd, TX
October 14, 2018
I have wanted a Tundra for many years. I am retired and have wanted to RV for many years, so I bought this truck only 3 months ago and then my RVing partner backed out. I don’t have any desire to RV alone nor can I afford to. This truck runs great, I love the power and PUNCH that it has. Rides extremely well too. My son has a Chevy Silverado Texan edition and would take my truck in a heartbeat if he could afford it.
Michael Cordova helped me get into a 2015 with a 2004 trade with little insurance increase, I'm very pleased and impressed! Especially since I have terrible credit, but with help of my fiancé signing, we got exactly what we wanted and would advise anyone to see Michael specifically!
I test drove the truck and it was a very nice.
by Thunda from Rseeville
September 24, 2018
The truck that test drove was a very nice truck with lots of leg room. I'm really thinking about buying a tundra because I need a truck.
The process was quick! Mike had great customer service and doesnt make you feel pressured to get something you don’t want!
Most spacious vehicle i've owned
by javjim24 from Laredo TX
September 12, 2018
Pretty expensive model of trucks but has lots of room, comfortable ride, very spacious, powerful, overall great vehicle, just wish performance upgrades and accessorizing was a bit cheaper.
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