The overall experience at Larry H Miller Chevrolet was phenominal. The sale and financial tansactions was extremely efficient and had ua out the door in less than two houra. We received am extremely competitive deal. Special thanks to our sales person, Torrey Hukill who was extremely pleasant and professional.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Brad was awesome to work with! Very detail oriented, moved quickly and was thorough and his follow through was on point. Not to mention he is a blast to work with which makes the stress of buying a new car so much more fun! I would highly recommend Brad Malmgren!
It was excellent because of Winter Jacobson. I was told by the Express rep that my issue could not be solved without coming in another day and making an expensive appointment, after I was told several times I could do it via express. Winter made that happen. She rocks and saved my day. You are top of my list due exclusively to the way she solved my problem. I was in and out in less than 15 minutes for under $100. She needs a big raise!
Shopping for a new SUV online. Responded quickly, very personable and professional. Online sales manager followed up with a call to ensure if I had any questions. Very friendly, interested in your buying needs without the common sales pressure.
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
I took my car in for a oil consumption test because I had received Limited Service Campaign (LSC) about a year ago but did not have any oil consumption issues so did not take it in at that time. When Ii finally took it in the time was up to have it checked. Still they ran the test for me at no charge. They also offered me a car wash at no charge, I couldn't do it that day so they gave me a rain-check for it. All the staff where friendly, kind and helpful.
I worked with Jake to buy a 2016 X5 M sport. I usually despise the car buying experience, but I was pleasantly surprised this time. They are top notch professionals, and I???ll be back for my next car purchase.
This is the best car buying experience I have ever had. Very quick, efficient and great cars! The car I purchased was a year old, very few miles (14,000 +/-), extremely great condition. I highly recommend Kentson.
I have nothing but outstanding things to say about every member of the staff at Kentson Car Company. I exchanged emails back and forth with them for days, due to my work schedule. They were prompt and answered every question I could come up with. I would recommend them to anyone and everyone, fair deals and great customer service!
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
I had such a wonderful experience with this dealership! Jeremy and his manager Dave were awesome. I saw the vehicle I wanted on-line and I called and spoke to Jeremy about it. Since I live 9 hours away and I was afraid the vehicle would be bought out from under me (as what happened with a different dealership) they said they will keep it for me if I put $500 down. They described the vehicle's condition and took pictures so I knew exactly what to expect. Dave went over the finances over the phone and I knew the exact price to the penny! I showed up 5 days later and traded in my vehicle and signed the papers. After a quick test drive, I drove 9 hours back home to Colorado in my new Toyota Sienna. The entire process there took about 45 minutes. TOTALLY WORTH THE DRIVE! These guys are honest, sincere, friendly and they even gave me chocolate :) Would highly recommend them and would definitely buy from them again!
Although I couldn't honestly say it was showroom-ready it was very nice. I was a little bit surprised at how much Armor All was used.
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