Best experience - very fast, Greg helped me with everything i needed, financial manager found best financing solution. Nobody was pushy or tried to upsell, which was highly appreciated. Easy purchase.
Yaris. It's a car that's a star.
by teamaenoy from Machesney Park, IL
August 23, 2017
Let me start off by saying that this is a REAL Yaris that I own, not the Mazda2 rebadged thing. After buying a used Yaris, I decided I wanted to get a new one that I could keep for a long time. Enter my 2016 Yaris L hatchback with a 5 speed manual transmission. It's a pretty simple car so it should last for a long time. It's decently quiet, the seats are comfortable with plenty of room, and since it's a hatchback it's versatile. My biggest complaint about the car is that I wish I could have bought the LE trim with a stick so I'd get things like alloy wheels, power mirrors and keyless entry (fortunately, easy enough to add these). Otherwise, it's great.
I mean, I must like them, we own four of them and a very related cousin, the Scion xA.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
My parents and I were looking for a car that wouldn't be a financial problem and a great investment in the future. Mr. Suello was absolutely helpful in choosing in a vehicle that fitted our criteria. He was knowledgeable and professional in the process. We ended up picking a new 2018 Toyota Corolla! My family and I love, love the car. His warm personality and kindness made my experience with this dealership a great one.
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We just purchased a 2017 Nissan Pathfinder from Hertz Car Sales in Louisville, KY.
The experience was a very pleasant and friendly one.
Delfin Clark who was our sales person was extremely helpful, informative, and had a super personality.
There price was very competitive and we were amazed at the number of customers that were at this dealership on our 2 trips there, which tells me they must be doing something very right to have this many buyers.
Highly recommend this dealer and Delfin as a salesman!!
Reliable and confortable
by Jonas from California
May 26, 2018
Small, practical, reliable, good for a small family, gas saver, comfortable, and do not have to worry to find a big spot where to park this vehicle
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
I LOVE it !
by Karren from Ottawa Ontario
September 7, 2017
It turns on a dime and it's fun to drive. It is taking me a bit of time to get used to all the new gadgets as the last car I had was a 2001. By it's fun !
I had the best experience at Hampstead Pre-owned….I really wish I would have found them earlier on in my search for a car; not only do they have such a wide variety of cars…but the best thing is that from the minute you walk into the shop, they treat you like family. I worked with Brian who was so friendly and so easy going. I test drove everything I was interested in…and then test drove again :) He answered all of my questions and just was so incredibly down to earth.
They made the process of signing the sale paperwork so seamless and easy. They made sure I understood everything and even made a follow up call to make sure all was going well.
I will definitely be recommending them to friends and family and when I am in the market for another vehicle I will be going back to do business with them again. I cannot reiterate enough how fortunate I feel having found this place.
We ended up spending a lot of time here, but it was because we weren't completely prepared. The gentleman who helped us, Ian, was an excellent salesman. He didn't push or rush us for any reason, and he was incredibly patient while gathered everything that we needed. We ended up driving away in with a new car and paying what we had in mind when we walked in. If you're looking for a new car and don't want the pressure of a greedy salesman I would highly recommend this dealership.
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
by It’s-a-carrr from Slc, UT
October 16, 2018
I really enjoyed driving this vehicle. It gets great gas mileage and goes fast. The Toyota Yaris is a smooth ride. I would recommend to a friend!
I love this dealership! Rebecca is absolutely amazing and so friendly and accommodating. She really helped when I was so indecisive about which car I wanted. There was absolutely no pressure to buy a car which I loved. All the other places I went to were too pushy, but not Hertz! Whole experience was great, and they were close by too!
Dont buy this car
by Toyota Yaris:9 from
August 6, 2016
I bought this car a month ago. The second week of me owning the car it died on me in an intersection and the dealership could not give me a good explanation of why it happened. DONT BUY
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