Went here on a whim after briefly looking at some cars online. Leo and the rest of the staff got me into a much newer car than I was expecting to get. They helped me through all of the paperwork and explained anything I didn't understand very thoroughly! I definitely recommend Del Sol based on customer service and finding a car that fits your needs!
Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
I highly recommend checking out Hertz for their selection, service and ease of process! Gianni was a pleasure, he had the car all ready for us to test drive when we arrived, and Linda made the paperwork a delight. Average time of visit (3 hour total), warranty pricing competitive. They welcomed our BECU pre-approval. We'll be back when it's time to replace our 2nd car. Thank you!
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
I have been a customer for over 4-years and have purchased 2 cars so far. I am super happy with this dealer. I feel they are fair, and I have even gone back to them for other repairs from them - all great. I like their antique cars, too.
So I had to haggle to no end to get the trade in value was worth what my trade in WAS worth. The sales man didn't know how to work nearly anything in the car. I also think I forgot my garage door opener in my trade in when I asked they said they would have to look but it probably wasn't...which I'm sure they noticed at some point and couldn't even give me a courtesy call?
Kelly Adams and Bev Cain made our experience very positive. The last time were were car shopping was when we bought the PT Cruiser that we traded in. We left without some of the items from the PT and a quick call to Kelly was all it took. When we returned with our cashier's check the items were in a bag waiting for us. We only received one key and one valet key. But once again a quick call to Kelly and our key will be waiting for us when we return the Forrester for the new windshield. (The windshield is cracked but will be replaced as part of our transaction, no charge. Plus we get a loaner car to use.)
Talk about service! Thank You Kelly and Bev!
I bought my first new car here. Carlos was wonderful. He did the best in getting me into a car I loved. I felt very comfortable and I was very satisfied. Juan did the financing part and was great. Thank you first national for geting me into a car that I didn't think I could get.
I went with my cousin to buy the ionic I asked a few questions about a used car and he was able to help my cousin out in a way that he didn't think was possible. I want a truck. I will be going to Leo.
Went in looking solely for a cash-only trade in for my Mazda3 Hatchback. Was not overly pressured from the staff and was given a fair assesment of the worth of the vehicle. After some very simple and painless negotiation, I was given a decent deal! The staff was always friendly and I was treated like a human, not a lawyer in a courtroom.
Would recommend talking to these guys and gals if you're interested in selling or trading in your vehicle!
I originally started discussing a new Tacoma with Tae Lee via email. He was a breeze to deal with and was quick to respond. When I showed up to test drive the truck I was treated with respect and taken care of right away. I ended up driving it home that day! They gave me a GREAT deal (truly) on the Tacoma and I couldn’t be more satisfied. 5 stars for sure!!
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